- Resources
- IT Service Management & ESM
IT Service Management & ESM
IT Service Management (ITSM) is a critical discipline, and Atlassian provides a range of tools to support ITSM initiatives. Whether implementing a Service Desk or an Enterprise Service Management (ESM) solution or designing an Asset Management system, a thorough understanding of concepts can help ensure your projects succeed.
You can create innovative solutions for your business utilizing the Atlassian framework. The resources listed below will help you effectively launch and manage ITSM practices such as incident management, problem management, and more.
IT
Isos Technology
April 07, 2023
Join Isos Technology and guest speaker Julie Mohr, Senior Analyst at Forrester, fo...
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Limited to four options.
Webinar / Session
Duration in Minutes
Total time in minutes that it will take to consume this content
54
Free
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IT
Isos Technology
March 02, 2023
Organizations are undergoing a cultural and structural shift towards embracing Dev...
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
10
Free with registration
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IT
Isos Technology
February 28, 2023
Jira Service Management (JSM) is a comprehensive ITSM and ESM tool, building on th...
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
15
Free with registration
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IT
Isos Technology
February 28, 2023
Join Rodney West, Senior Atlassian Consultant, and Sean Parchmann, Director of Pro...
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Select all that apply. If the resource is platform agnostic, ignore this selection.
Limited to four options.
- How-tos & Tips
- Interview / Opinion
Duration in Minutes
Total time in minutes that it will take to consume this content
10
Free
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C
Contegix
April 10, 2023
In this webinar, a Certified JSM Engineer from Contegix discusses their favorite f...
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Limited to four options.
Webinar / Session
Duration in Minutes
Total time in minutes that it will take to consume this content
39
Free with registration
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A
Atlassian
March 09, 2023
This white paper outlines Atlassian's approach to IT asset and service configurati...
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
100
Free with registration
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IT
Isos Technology
March 02, 2023
Jira Service Management (JSM) can enhance workflows, communication, and standard p...
Select topics that best match this listing. Limited to 6.
Select all that apply. If the resource is platform agnostic, ignore this selection.
Limited to four options.
- Webinar / Session
- Interview / Opinion
Duration in Minutes
Total time in minutes that it will take to consume this content
55
Free
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IT
Isos Technology
March 03, 2023
This white paper is an essential guide for any organization building agile and res...
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
15
Free with registration
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BP
Blended Perspectives
March 31, 2023
In this white paper, you will learn about the concept of Enterprise Service Manage...
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
8
Free with registration
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IT
Isos Technology
March 02, 2023
We are currently in a time where predicting the next disruption is impossible. Thi...
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Limited to four options.
Webinar / Session
Duration in Minutes
Total time in minutes that it will take to consume this content
46
Free
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A
Atlassian
February 13, 2023
For many years, Atlassian has aided countless software development teams in embrac...
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
10
Free with registration
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A
Atlassian
February 20, 2023
The service desk landscape is transforming due to three key factors: ESM (Enterpri...
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
10
Free with registration
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