Jira Service Management vs ServiceNow

IT Updated
Jira Service Management vs ServiceNow
Jira Service Management vs ServiceNow
Jira Service Management vs ServiceNow


Select topics that best match this listing. Limited to 6.
Select all that apply. If the resource is platform agnostic, ignore this selection.
Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
Free with registration
Select expertise level required for consumption of this resource
  • Intermediate
  • Advanced
Who is this resource for
Created by
Type to select a company name offering this resource
Featured Expert
An author or an expert featured in this resource
Company Website
The website where visitors can learn more about this vendor or expert
Jira Service Management (JSM) is a comprehensive ITSM and ESM tool, building on the functionality of its predecessor, Jira Service Desk (JSD). It incorporates automation and tooling to streamline incident management, strengthen change management capabilities, enhance service capabilities for non-technical teams, and break down silos between development, operations, and ITSM teams. This article covers how JSM can help close the DevOps/ITSM information gap, its economic impact, key considerations when evaluating JSM vs. ServiceNow, and its extensibility for non-technical teams.

User reviews

There are no user reviews for this listing.
Topic coverage
Were you satisfied with the quality of the content?
Quality of production
Was the resource well produced and easily comprehended?