In this white paper, you will learn about the concept of Enterprise Service Management (ESM), its significance, and why enterprises must leverage this trend to boost productivity. The rise of ESM could disrupt the Service Desk market, which players like ServiceNow have traditionally dominated. The paper also reviews the research on the Service Desk market and how the key players compare. In addition, it highlights the benefits of adopting nimble technology such as Jira Service Desk.
- IT Service Management & ESM
- ESM state of the market and the case for “nimble” Service Desk technology
ESM state of the market and the case for “nimble” Service Desk technology
BP Blended Perspectives Updated
Select topics that best match this listing. Limited to 6.
Select all that apply. If the resource is platform agnostic, ignore this selection.
Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
Free with registration
Select expertise level required for consumption of this resource
Type to select a company name offering this resource
An author or an expert featured in this resource
The website where visitors can learn more about this vendor or expert
There are no user reviews for this listing.