Advanced search
Filters
2 results - showing 1 - 2
Ordering
Details
Integrated service management: Beyond JSM
Integrated service management: Beyond JSM
IT Service Management & ESM BP Blended Perspectives Updated April 07, 2023 0

Resource

Select topics that best match this listing. Limited to 6.
Select all that apply. If the resource is platform agnostic, ignore this selection.
Limited to four options.
Webinar / Session
Duration in Minutes
Total time in minutes that it will take to consume this content
57
Free
This webinar provides practical insights and a walkthrough on how ITIL4 can be more than just a concept but a reality for organizations. It focuses on demonstrating how Service Management can be integrated as a fully "enmeshed" capability with other enterprise processes.
Compare
Read more
ESM state of the market and the case for “nimble” Service Desk technology
ESM state of the market and the case for “nimble” Service Desk technology
IT Service Management & ESM BP Blended Perspectives Updated March 31, 2023 0

Resource

Select topics that best match this listing. Limited to 6.
Select all that apply. If the resource is platform agnostic, ignore this selection.
Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
8
Free with registration
In this white paper, you will learn about the concept of Enterprise Service Management (ESM), its significance, and why enterprises must leverage this trend to boost productivity. The rise of ESM could disrupt the Service Desk market, which players like ServiceNow have traditionally dominated. The paper also reviews the research on the Service Desk market and how the key players compare. In addition, it highlights the benefits of adopting nimble technology such as Jira Service Desk. 
Compare
Read more
2 results - showing 1 - 2