According to Forrester's calculations, deploying Jira Service Management from Atlassian can result in a 277% return on investment (ROI) over three years and significant improvements in productivity and cost savings. With the rise of distributed teams, finding an ITSM platform that effectively connects Dev, IT, and business teams can be challenging. To help with this decision, Atlassian commissioned a Total Economic Impact™ (TEI) study by Forrester Consulting.

With the help of IT, companies have been able to switch to remote work and guarantee the productivity of their workforce. In the aftermath of COVID-19, businesses are changing, and there will be a growing demand for IT to enable a digital workforce with enhanced capabilities and services, as well as to identify ways to minimize expenses. Learn about the successful implementation of an agile service desk in a post-COVID-19 environment.

Jira Service Management (JSM) can enhance workflows, communication, and standard practices across all teams in your organization, not just IT. This webinar showcases how the marketing team at CBS improved their efficiency and collaboration by utilizing the power of Atlassian's tools. 

We are currently in a time where predicting the next disruption is impossible. This webinar discusses how organizations have prepared themselves to support remote work and have come to realize that a blend of office, remote, and fieldwork environments is the new standard. As a result of health and safety factors, leaders and employees are adapting their priorities, operations, and methods of collaboration. 

This Forrester report explores what separates high-performing IT teams from the rest, debunking myths and presenting key findings. These high-performing teams have shifted from functional silos to cross-functional "build/run" working methods and are prepared to navigate big changes. They also plan to invest in tools that integrate development and IT operations and encourage open knowledge sharing, with 93% of them adopting this practice.