According to Forrester's calculations, deploying Jira Service Management from Atlassian can result in a 277% return on investment (ROI) over three years and significant improvements in productivity and cost savings. With the rise of distributed teams, finding an ITSM platform that effectively connects Dev, IT, and business teams can be challenging. To help with this decision, Atlassian commissioned a Total Economic Impact™ (TEI) study by Forrester Consulting.

Moving an application or website to the cloud may only be feasible or advisable in some cases, depending on factors such as compliance rules, regulations, or technical constraints. To help you determine whether a particular site or application should be moved to the cloud, Contegix has provided a helpful flowchart to guide you through this process efficiently.

Get an overview of two approaches to managing Jira instances: Federated Instances and Consolidation of Jira Instances. Federated Instances allow for the federation of Jira instances and provide greater flexibility for business units while mitigating operational risks. Consolidation of Jira Instances involves a centralized Jira environment and allows for hybrid models. 

This white paper by Isos Technology covers various topics, including the three keys to agility: people, practices, and technology, the role of technology in driving organizational agility and using practices to achieve organizational success, leadership, and culture. 

This white paper by Isos Technology discusses how technology plays a foundational role in digital transformation initiatives. It discusses the concept of enterprise service management (ESM), which involves extending IT service management practices and technology platforms to every department in an organization to improve knowledge management and modernize business operations.

This webinar explores the advantages of transitioning critical tools to the Cloud, which include future-proofing your business, increasing productivity, and delivering value faster. Although some organizations may have concerns about this transition, Isos Technology addresses these questions and discusses the security, control, and flexibility that Atlassian Cloud provides.

With the help of IT, companies have been able to switch to remote work and guarantee the productivity of their workforce. In the aftermath of COVID-19, businesses are changing, and there will be a growing demand for IT to enable a digital workforce with enhanced capabilities and services, as well as to identify ways to minimize expenses. Learn about the successful implementation of an agile service desk in a post-COVID-19 environment.

Join Isos Technology and guest speaker Julie Mohr, Senior Analyst at Forrester, for a webinar discussing the evolution of ITSM into Enterprise Service Management (ESM). As organizations undergo massive digital transformations, ESM has become a mainstream practice that supports knowledge workers across a business. The webinar covers the concept of ESM, the current service management landscape, and how to expand ITSM and ESM tools and processes across an enterprise.

This report from Adaptavist presents the findings of a survey conducted in Summer 2022, in which over 3400 individuals from the US, UK, Canada, and Australia shared their thoughts on the new world of work. 

By adopting DevOps, companies can reduce pressure on engineering departments and top management, leading to faster and simpler software project completion and better outcomes for all departments. This guide provides an overview of the importance of DevOps adoption for businesses, as it has become an industry standard.