Developing a winning Enterprise Service Management (ESM) strategy can significantly boost digital transformation success. ESM is an evolution from IT Service Management (ITSM), with numerous benefits for businesses that make the transition. In this white paper, you'll learn what ESM is and who it's for, the best practice processes and tools for ESM adoption, and the big business benefits you can expect to gain. 

Watch this fireside chat with leading Agile and DevOps experts from The Adaptavist Group as they share their insights and experiences on implementing agile and DevOps at scale. Panelists discuss the challenges that organizations face when adopting agile, the benefits of using the SAFe framework, and provide practical recommendations on how to implement agile and DevOps methodologies successfully. 

Your company has invested significant money in your Atlassian tech stack, including Jira, Confluence, Jira Align, and other Atlassian solutions. These highly customizable tools can create a dynamic ecosystem to support various aspects of your company's operations. However, to maintain their functionality and flexibility, they require proper maintenance. This white paper emphasizes the importance of governance for optimizing the benefits of your Atlassian tech stack and protecting your investment in these technologies. 

As the pace and complexity of modern business continue to grow, organizations must undergo ongoing digital transformation to keep up. They adopt various software solutions to improve efficiency, eliminate waste, and streamline processes to meet customer expectations. However, these tools and processes can often become a source of complexity themselves, causing departmental silos and hindering collaboration. In the end, it is the customer who suffers from chaotic and unpredictable movements.

Dean MacNeil, an Atlassian Certified Consultant and Enterprise Agile Coach, shares 10 valuable lessons from his experience with Agile implementation that can significantly impact its success and cost. 

The journey towards achieving enterprise agility can be likened to a long, winding mountain road that is neither easy nor straightforward. Attempting to take shortcuts along the way can lead to being lost, but with a map and a skilled navigator, reaching the destination is assured. This white paper aims to provide that map, offering a clear description of the Five Phases of Enterprise Agility, which include the Agile Team, the Team of Agile Teams, the Scaling Agile Organization, the Agile Enterprise, and the Scaling Agile Enterprise.

The world of IT Service Management (ITSM) is constantly evolving, and as organizations adopt DevOps principles and practices, there is a need to adapt traditional ITSM frameworks to keep up. This white paper offers an expert blueprint on how to deliver ITSM success by combining the principles of Agile and DevOps with strong ITSM frameworks like ITIL. 

This webinar helps organizations using on-prem Atlassian Server products transition to Cloud. With the clock counting down to 2024, it is essential to understand the transformative values required to capture throughout the process. The session features a principal analyst from Forrester, who discusses the current strategic Cloud trends and the necessity of modernizing DevOps and DevSecOps. 

This white paper discusses the increasing adoption of DevOps in the public sector as government agencies recognize its benefits in improving software development speed and efficiency. It highlights the challenges of implementing new processes in this highly regulated sector and offers a guide to help overcome these challenges. 

This white paper covers how implementing DevSecOps processes can help IT teams incorporate security policies into the DevOps cycle. It discusses security as code, continuous testing, maintaining security measures, and more. 

There are numerous Agile processes and principles available to choose from, but attempting to implement all of them is impractical and unnecessary. To simplify the process, it is best to focus on the essential principles that will aid in creating business agility. This article will identify ten crucial principles, or building blocks, to help organizations create a culture of agility. Any attempts to improve agility, whether through processes, workflows, or tool configurations, should be assessed against these principles.

This webinar provides practical insights and a walkthrough on how ITIL4 can be more than just a concept but a reality for organizations. It focuses on demonstrating how Service Management can be integrated as a fully "enmeshed" capability with other enterprise processes.