In this webinar, Thad West, CEO of Isos Technology, discusses the evolution of DevOps with Site Reliability Engineering (SRE) and Service Level Objectives (SLOs) experts. The webinar covers the evolution of DevOps roles and responsibilities within an organization, key performance metrics for Site Reliability Engineering, SLO quality gates, and the importance of both "shift left" and "shift right" approaches to DevOps. 

This white paper by Isos Technology covers various topics, including the three keys to agility: people, practices, and technology, the role of technology in driving organizational agility and using practices to achieve organizational success, leadership, and culture. 

This white paper by Isos Technology discusses how technology plays a foundational role in digital transformation initiatives. It discusses the concept of enterprise service management (ESM), which involves extending IT service management practices and technology platforms to every department in an organization to improve knowledge management and modernize business operations.

More and more organizations are boosting their digital transformation efforts, with 60% of C-suite executives citing digital transformation as their top growth driver for the year in a recent PWC Pulse survey. The IT ecosystem is significantly impacted by various trends within digital transformation, including those related to IT Asset Management (ITAM) and Configuration Management (CM). This white paper will explore how digital transformation and related trends contribute to ITAM and CM's complexity. 

This webinar explores the advantages of transitioning critical tools to the Cloud, which include future-proofing your business, increasing productivity, and delivering value faster. Although some organizations may have concerns about this transition, Isos Technology addresses these questions and discusses the security, control, and flexibility that Atlassian Cloud provides.

The Jira Strategy Admin Workbook will help you optimize your Jira setup, saving you time and money. This book offers practical advice based on the authors' experiences cleaning up problematic Jira configurations. It guides what to do, what to avoid, and the reasoning behind it.

The ninja guide to Confluence, created by Clearvision experts, offers information on how to make the most of Confluence to improve transparency in your business. 

With the help of IT, companies have been able to switch to remote work and guarantee the productivity of their workforce. In the aftermath of COVID-19, businesses are changing, and there will be a growing demand for IT to enable a digital workforce with enhanced capabilities and services, as well as to identify ways to minimize expenses. Learn about the successful implementation of an agile service desk in a post-COVID-19 environment.

Join Isos Technology and guest speaker Julie Mohr, Senior Analyst at Forrester, for a webinar discussing the evolution of ITSM into Enterprise Service Management (ESM). As organizations undergo massive digital transformations, ESM has become a mainstream practice that supports knowledge workers across a business. The webinar covers the concept of ESM, the current service management landscape, and how to expand ITSM and ESM tools and processes across an enterprise.

Learn about Opsgenie's features and how to improve operational efficiency with the platform through a comprehensive introduction. The webinar also covers how to transition from PagerDuty to Opsgenie with things like exporting your data, setting up integrations with existing tools, and configuring on-call schedules and escalation policies in Opsgenie.

Agile Project Management is an iterative and incremental approach to software development projects supported by a cross-functional team. It allows for flexibility and frequent delivery of product iterations, and enables teams to respond to changes quickly. Agile follows a framework, with detailed project planning and estimation for each sprint before execution. Accurate estimation is important for planning and managing the effort to deliver a new feature or product.  This extensive article covers four methods for estimating work: Planning Poker, Asynchronous, Relative Estimation, and Bucket Sizing, with explanations on how to use each approach.