In this webinar, Atlassian's Cathi Davey and Jeremy Cooley demonstrate how teams utilize Jira Service Management to enhance the intake of work such as bug reports and development ideas, improve incident response by integrating development teams into incident swarming, automatically track deployments for governance and compliance, and foster collaboration on the Atlassian platform tailored for innovative team collaboration.

The research, conducted by SmartBear, aims to identify the most recent benchmarks and gain valuable insights into the future direction of the API industry. The study examines the latest methodologies, practices, and tools software teams employ worldwide. The data was collected from a diverse group of over 1,100 API practitioners and customers representing various industries and companies of various sizes.

In this webinar, Thad West, CEO of Isos Technology, discusses the evolution of DevOps with Site Reliability Engineering (SRE) and Service Level Objectives (SLOs) experts. The webinar covers the evolution of DevOps roles and responsibilities within an organization, key performance metrics for Site Reliability Engineering, SLO quality gates, and the importance of both "shift left" and "shift right" approaches to DevOps. 

Organizations are undergoing a cultural and structural shift towards embracing DevOps, which leads to a higher demand for IT Service Management (ITSM) to support new releases and products, as well as an increased awareness of ITSM's impact on customer experience and satisfaction. This white paper by Isos Technology delves into the complex environment in which IT operates and how it can hinder collaboration between development and operations teams. 

Collaboration tools such as Jira Software can add value to your business and promote innovation by breaking silos and increasing workplace efficiency through enhanced collaboration. In this video, Rizwan Hasan from Adaptavist and Atlassian's Nigel Engel discuss how these tools can help teams manage work projects and processes, no matter the complexity, and enable open collaboration, alignment, and delivery in one place. 

DevOps and SRE are complex fields, but using SLOs provides a straightforward method for defining, measuring, and managing reliability. This ensures that customer expectations are met while building and running. However, while DevOps has a distinct way of thinking, job titles, processes, practices, and tools, it lacks prescriptiveness. In this white paper, you will learn how to transform DevOps from build to run, key concepts in Site Reliability Engineering, prevent issues during implementation and testing, and automate SRE with SLOs as a service to gain a comprehensive understanding of the Site Reliability Glossary. 

In this guide, you'll learn how Opsgenie helps you keep track of on-call time for fair compensation, no matter what method you choose for compensating on-call time.

Serhat Can's comprehensive book on operating an on-call response program for software applications offers a roadmap for balancing customer needs with the well-being of on-call staff. 

The whiteboard idea is not novel. The Whiteboards app is similar to solutions already existing in the market, such as Gliffy and Miro. However, what sets this app apart is its Jira Cloud Native nature, enabling it to seamlessly import and modify existing Jira issues and create new content on the whiteboard. 

DevOps Decrypted is all about Development and Operations. The experts at Adaptavist talk about the ideas and concepts that have transformed the software development industry.

Learn how to leverage the power of Atlassian tools and the Scaled Agile Framework (SAFe®) 5.0 to build software at scale with this informative whitepaper. 

This webinar goes into various stages of the DevOps lifecycle, why Service Management plays a crucial role in establishing robust DevOps practices, and how Jira Service Management (JSM) enables these frameworks to work together and deliver business value. It explores out-of-the-box use cases related to how JSM facilitates change and incident management.