Are you looking to adopt Atlassian's ITSM solution but unsure of where to begin? Or are you interested in revolutionizing ITSM by integrating agile, DevOps, and cloud technologies? This hands-on guide is your comprehensive resource for all things ITSM with Atlassian. 

Serhat Can's comprehensive book on operating an on-call response program for software applications offers a roadmap for balancing customer needs with the well-being of on-call staff. 

This podcast covers various topics, including ITSM, Atlassian tools, Cloud, and more. It is a valuable resource for anyone looking to expand their knowledge and stay ahead in the field.

Hear Christian Lipski from Contegix discuss ITSM and its potential impact on your business. He covers various aspects, such as the challenges faced by IT, the benefits of ITSM, the core processes of ITSM, and the tools required for ITSM. 

This white paper guides organizations considering migrating from a legacy ITSM solution to Jira Service Management. It highlights the importance of flexibility and adaptability in today's business climate and explains how Jira Service Management can improve productivity and collaboration among teams. 

This white paper focuses on helping IT teams to implement an effective IT Service Management (ITSM) strategy by addressing common hurdles that companies face during the implementation process. It covers topics such as Goal Misalignment, ITSM Tooling, Effective Communication, and more. 

This webinar will highlight the advantages of transitioning from ITSM to ESM practices and demonstrate the significance of expanding while retaining agility and competitiveness, all while achieving your digital transformation objectives.

A centralized system such as Jira Service Management is crucial to integrate your teams effectively. Listen to Rodney West, a Senior Atlassian Consultant, and Sean Parchmann, the Director of Project Delivery at Isos Tech, discussing ways to implement Jira Service Management in your organization.

Hear Rodney West, a Senior Atlassian Consultant, and Sean Parchmann, Director of Project Delivery, talk about the benefits of automating your processes and how Jira Service Management can be used within your organization. Automation enhances asset protection, boosts team empowerment, and brings many more advantages to your business.

The ITSM teams face challenges in promptly responding to clients' issues due to their existing processes and tools. To overcome these obstacles, Atlassian specialist Michael Brown shares four strategies in a webinar that can maximize Jira Service Management and ITSM processes by incorporating Agile methodologies.

Jira Service Management is an Atlassian product that combines a wide range of features and functionality to support modern ITSM, Development, and Operations teams. It helps IT teams deliver customer value faster, increase work visibility and transparency across teams, streamline the flow of information between teams, and support cross-functional decision-making and issue resolution, focusing on ITSM and DevOps teams.

This Forrester report explores what separates high-performing IT teams from the rest, debunking myths and presenting key findings. These high-performing teams have shifted from functional silos to cross-functional "build/run" working methods and are prepared to navigate big changes. They also plan to invest in tools that integrate development and IT operations and encourage open knowledge sharing, with 93% of them adopting this practice.