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IT Service Management & ESM
C
Contegix
Updated
April 10, 2023
0
Resource
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Limited to four options.
Webinar / Session
Duration in Minutes
Total time in minutes that it will take to consume this content
58
Free
The ITSM teams face challenges in promptly responding to clients' issues due to their existing processes and tools. To overcome these obstacles, Atlassian specialist Michael Brown shares four strategies in a webinar that can maximize Jira Service Management and ITSM processes by incorporating Agile methodologies.
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IT Service Management & ESM
V
Valiantys
Updated
April 08, 2023
0
Resource
Select topics that best match this listing. Limited to 6.
Select all that apply. If the resource is platform agnostic, ignore this selection.
Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
10
Free with registration
This e-book explores how Jira Service Management (JSM) can help organizations align with ITIL processes in five key areas of IT service management: customer portal, incident management, change enablement, knowledge management, and reporting.
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