Migrating from ITSM legacy tools: Best practices

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Migrating from ITSM legacy tools: Best practices
Migrating from ITSM legacy tools: Best practices
Migrating from ITSM legacy tools: Best practices


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This white paper guides organizations considering migrating from a legacy ITSM solution to Jira Service Management. It highlights the importance of flexibility and adaptability in today's business climate and explains how Jira Service Management can improve productivity and collaboration among teams. 
The white paper includes case studies of real migration projects, demonstrating that migration is a safe decision when well-prepared. 
It is authored by Erin Collins, the Global Head of ITSM Practice at Valiantys, and it emphasizes that waiting to change can delay the positive outcomes a new system can bring to a company. 

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