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Getting the most out of your ITSM with Opsgenie and Jira Service Management
IT Service Management & ESM V Valiantys Updated April 08, 2023 0

Resource

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Limited to four options.
  • Webinar / Session
  • Demo / Run-through
Duration in Minutes
Total time in minutes that it will take to consume this content
23
Free
This webinar introduces Opsgenie, a powerful alerting and on-call management tool developed by Atlassian for Dev and Ops teams. It is designed to help teams remediate issues quickly, stay in control during incidents, and maintain high levels of customer satisfaction.
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Migrating from ITSM legacy tools: Best practices
IT Service Management & ESM V Valiantys Updated April 08, 2023 0

Resource

Select topics that best match this listing. Limited to 6.
Select all that apply. If the resource is platform agnostic, ignore this selection.
Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
20
Free with registration
This white paper guides organizations considering migrating from a legacy ITSM solution to Jira Service Management. It highlights the importance of flexibility and adaptability in today's business climate and explains how Jira Service Management can improve productivity and collaboration among teams. 
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Five ITIL processes where Jira Service Management makes a difference
IT Service Management & ESM V Valiantys Updated April 08, 2023 0

Resource

Select topics that best match this listing. Limited to 6.
Select all that apply. If the resource is platform agnostic, ignore this selection.
Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
10
Free with registration
This e-book explores how Jira Service Management (JSM) can help organizations align with ITIL processes in five key areas of IT service management: customer portal, incident management, change enablement, knowledge management, and reporting. 
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