- Resources
- IT Service Management & ESM
- Strategists / Execs
IT Service Management & ESM
C
cprime
Updated
May 25, 2023
0
Resource
Select topics that best match this listing. Limited to 6.
Select all that apply. If the resource is platform agnostic, ignore this selection.
Limited to four options.
- Guide / Report
- Interview / Opinion
Duration in Minutes
Total time in minutes that it will take to consume this content
22
Free with registration
This report by Cprime and Appfire draws upon valuable findings and data gathered from surveying industry experts, providing you with insights to optimize your ITSM processes and stay ahead of the competition.
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IT Service Management & ESM
E
Eficode
Updated
April 07, 2023
0
Resource
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Limited to four options.
Webinar / Session
Duration in Minutes
Total time in minutes that it will take to consume this content
90
Free
Eficode's webinar series on Enterprise Service Management (ESM) can help transform a traditional business structure into an Agile, collaborative, service-oriented environment. The series focuses on unlocking the power of ITSM for other departments in a business, such as HR, finance, security, and marketing.
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IT Service Management & ESM
E
Eficode
Updated
March 31, 2023
0
Resource
Select topics that best match this listing. Limited to 6.
Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
11
Free with registration
Are you looking for practical tips on how to successfully implement IT Service Management (ITSM)? In this guide, you will find 20 hands-on tips on how to implement ITSM using Jira Service Management. Whether you are a CEO, CIO, manager, practice lead, incident manager, problem manager, change manager, or configuration manager, you will find valuable insights in this guide.
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IT Service Management & ESM
A
Adaptavist
Updated
March 20, 2023
0
Resource
Select topics that best match this listing. Limited to 6.
Select all that apply. If the resource is platform agnostic, ignore this selection.
Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
25
Free with registration
Developing a winning Enterprise Service Management (ESM) strategy can significantly boost digital transformation success. ESM is an evolution from IT Service Management (ITSM), with numerous benefits for businesses that make the transition. In this white paper, you'll learn what ESM is and who it's for, the best practice processes and tools for ESM adoption, and the big business benefits you can expect to gain.
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IT Service Management & ESM
C
cprime
Updated
March 16, 2023
0
Resource
Select topics that best match this listing. Limited to 6.
Select all that apply. If the resource is platform agnostic, ignore this selection.
Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
10
Free with registration
As the pace and complexity of modern business continue to grow, organizations must undergo ongoing digital transformation to keep up. They adopt various software solutions to improve efficiency, eliminate waste, and streamline processes to meet customer expectations. However, these tools and processes can often become a source of complexity themselves, causing departmental silos and hindering collaboration. In the end, it is the customer who suffers from chaotic and unpredictable movements.
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IT Service Management & ESM
A
Adaptavist
Updated
March 20, 2023
0
Resource
Select topics that best match this listing. Limited to 6.
Select all that apply. If the resource is platform agnostic, ignore this selection.
Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
10
Free with registration
The world of IT Service Management (ITSM) is constantly evolving, and as organizations adopt DevOps principles and practices, there is a need to adapt traditional ITSM frameworks to keep up. This white paper offers an expert blueprint on how to deliver ITSM success by combining the principles of Agile and DevOps with strong ITSM frameworks like ITIL.
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IT Service Management & ESM
BP
Blended Perspectives
Updated
April 07, 2023
0
Resource
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Limited to four options.
Webinar / Session
Duration in Minutes
Total time in minutes that it will take to consume this content
57
Free
This webinar provides practical insights and a walkthrough on how ITIL4 can be more than just a concept but a reality for organizations. It focuses on demonstrating how Service Management can be integrated as a fully "enmeshed" capability with other enterprise processes.
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IT Service Management & ESM
A
Atlassian
Updated
March 08, 2023
0
Resource
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Limited to four options.
- White Paper / Book
- Guide / Report
Duration in Minutes
Total time in minutes that it will take to consume this content
50
Free with registration
According to Forrester's calculations, deploying Jira Service Management from Atlassian can result in a 277% return on investment (ROI) over three years and significant improvements in productivity and cost savings. With the rise of distributed teams, finding an ITSM platform that effectively connects Dev, IT, and business teams can be challenging. To help with this decision, Atlassian commissioned a Total Economic Impact™ (TEI) study by Forrester Consulting.
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IT Service Management & ESM
IT
Isos Technology
Updated
March 06, 2023
0
Resource
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
15
Free with registration
This white paper by Isos Technology discusses how technology plays a foundational role in digital transformation initiatives. It discusses the concept of enterprise service management (ESM), which involves extending IT service management practices and technology platforms to every department in an organization to improve knowledge management and modernize business operations.
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IT Service Management & ESM
IT
Isos Technology
Updated
March 02, 2023
0
Resource
Select topics that best match this listing. Limited to 6.
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Limited to four options.
- Webinar / Session
- Interview / Opinion
Duration in Minutes
Total time in minutes that it will take to consume this content
42
Free
With the help of IT, companies have been able to switch to remote work and guarantee the productivity of their workforce. In the aftermath of COVID-19, businesses are changing, and there will be a growing demand for IT to enable a digital workforce with enhanced capabilities and services, as well as to identify ways to minimize expenses. Learn about the successful implementation of an agile service desk in a post-COVID-19 environment.
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IT Service Management & ESM
IT
Isos Technology
Updated
April 07, 2023
0
Resource
Select topics that best match this listing. Limited to 6.
Limited to four options.
Webinar / Session
Duration in Minutes
Total time in minutes that it will take to consume this content
54
Free
Join Isos Technology and guest speaker Julie Mohr, Senior Analyst at Forrester, for a webinar discussing the evolution of ITSM into Enterprise Service Management (ESM). As organizations undergo massive digital transformations, ESM has become a mainstream practice that supports knowledge workers across a business. The webinar covers the concept of ESM, the current service management landscape, and how to expand ITSM and ESM tools and processes across an enterprise.
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IT Service Management & ESM
IT
Isos Technology
Updated
March 02, 2023
0
Resource
Select topics that best match this listing. Limited to 6.
Select all that apply. If the resource is platform agnostic, ignore this selection.
Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
10
Free with registration
Organizations are undergoing a cultural and structural shift towards embracing DevOps, which leads to a higher demand for IT Service Management (ITSM) to support new releases and products, as well as an increased awareness of ITSM's impact on customer experience and satisfaction. This white paper by Isos Technology delves into the complex environment in which IT operates and how it can hinder collaboration between development and operations teams.
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