- Resources
- IT Service Management & ESM
- Service Desk Experts
A
Atlassian
February 20, 2023
Forrester: Three trends transforming the Service Desk / ESM
IT Service Management & ESM
The service desk landscape is transforming due to three key factors: ESM (Enterpri...
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
10
Free with registration
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A
Atlassian
March 06, 2023
Asset and configuration management handbook
IT Service Management & ESM
This guide serves as an introduction to the concepts of asset and configuration ma...
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Limited to four options.
- White Paper / Book
- How-tos & Tips
Duration in Minutes
Total time in minutes that it will take to consume this content
40
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A
Atlassian
February 13, 2023
The future of ITSM is agile
IT Service Management & ESM
To help you embark on your agile journey, Atlassian and AXELOS have joined forces ...
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Limited to four options.
- White Paper / Book
- Guide / Report
Duration in Minutes
Total time in minutes that it will take to consume this content
30
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A
Atlassian
February 13, 2023
The complete guide to Atlassian for ITSM
IT Service Management & ESM
Are you looking to adopt Atlassian's ITSM solution but unsure of where to begin? O...
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Limited to four options.
- White Paper / Book
- Guide / Report
Duration in Minutes
Total time in minutes that it will take to consume this content
75
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A
Atlassian
February 20, 2023
Tips to make a lean, mean ITSM machine with Atlassian
IT Service Management & ESM
The traditional approach to IT Service Management (ITSM) is changing, with IT team...
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Limited to four options.
- White Paper / Book
- How-tos & Tips
Duration in Minutes
Total time in minutes that it will take to consume this content
45
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A
Atlassian
February 20, 2023
On Call: The definitive guide to running productive and happy on-call teams
IT Service Management & ESM
Serhat Can's comprehensive book on operating an on-call response program for softw...
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Limited to four options.
- White Paper / Book
- How-tos & Tips
Duration in Minutes
Total time in minutes that it will take to consume this content
90
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C
Contegix
April 10, 2023
How ITSM can improve your processes
IT Service Management & ESM
Hear Christian Lipski from Contegix discuss ITSM and its potential impact on your ...
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Limited to four options.
Webinar / Session
Duration in Minutes
Total time in minutes that it will take to consume this content
23
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V
Valiantys
April 08, 2023
Migrating from ITSM legacy tools: Best practices
IT Service Management & ESM
This white paper guides organizations considering migrating from a legacy ITSM sol...
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
20
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C
Contegix
April 10, 2023
Three common mistakes to avoid in an ITSM Strategy
IT Service Management & ESM
This white paper focuses on helping IT teams to implement an effective IT Service ...
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
10
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IT
Isos Technology
March 02, 2023
The definitive guide to transitioning from ITSM to ESM
IT Service Management & ESM
This white paper by Isos Technology discusses how ITSM teams can act as a center o...
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
10
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IT
Isos Technology
February 13, 2023
How to successfully integrate your team with Jira Service Management
IT Service Management & ESM
A centralized system such as Jira Service Management is crucial to integrate your ...
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Limited to four options.
Interview / Opinion
Duration in Minutes
Total time in minutes that it will take to consume this content
6
Free
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C
Contegix
April 10, 2023
Resolve problems and make your clients happy: Agile & ITSM with Jira Service Management
IT Service Management & ESM
The ITSM teams face challenges in promptly responding to clients' issues due to th...
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Limited to four options.
Webinar / Session
Duration in Minutes
Total time in minutes that it will take to consume this content
58
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![5 ways to monitor daily activity in Jira [brief guide]](https://apps4agile.com/media/reviews/photos/thumbnail/640x640s/4d/6d/59/five-ways-to-monitor-daily-activity-in-jira-brief-guide-23-1694556538.png)
