Many people are unaware that Confluence includes a robust set of automation rules that can further streamline your workflow and save you time. This article explores the benefits of using automation rules in Confluence and provides best practices for creating and implementing them.

This webinar series covers service-based automation in JSM, ITSM, high-velocity IT, and DevOps. Speakers help listeners learn about service-based alerts and incident routing, service-based approvals, managing service assets, and using services in automation rules. 

Eficode's webinar series on Enterprise Service Management (ESM) can help transform a traditional business structure into an Agile, collaborative, service-oriented environment. The series focuses on unlocking the power of ITSM for other departments in a business, such as HR, finance, security, and marketing. 

This webinar challenges the skepticism surrounding time recording and reporting in agile teams. The hosts, in collaboration with Tempo, the market leader in the timesheet category for Atlassian, believe that time management best practices can lead to high-performance teams.

Jira, an issue-tracking platform initially designed for software developers, is now being used by over 65,000 companies, including Cisco, Pfizer, and Walmart, to manage tasks, projects, and reporting and analytics functions for all types of teams. Six popular customizable features of Jira include dashboards, workflows, fields, screens, filters, and notifications.

Whether you're new to Jira workflows or looking to enhance existing ones, this guide to Jira Workflows offers valuable insights. It provides detailed information on various aspects, such as configuring a workflow, comprehending the relevant terminology, optimizing and customizing workflows, and much more. 

Jira Work Management is a collaborative platform that enables business teams to track and manage their work efficiently. This is a comprehensive guide to Jira Work Management. It covers the basics of the platform, offers best practices for agility and collaboration, presents some of the best use cases, and provides an overview of apps and integrations. 

In software development, Jira is a widely-used tool that needs no introduction. But have you ever wondered if Jira can be utilized for non-software projects and teams? The answer is a resounding yes! Jira can be an effective solution for any team that needs to organize work in simple, easy-to-follow issues and track progress across workflows. This guide explores how non-software teams can benefit from using Jira and how to implement it effectively. 

As technology continues to evolve, staying competitive means keeping up with the latest trends and practices. In particular, modern software engineering practices are key to accelerating value creation, adapting to changing circumstances, and building customer loyalty. The team at eficode has been at the forefront of software development for over 17 years. With this experience, they've seen trends come and go and that's why they've put together this guide. It provides insights, tips, and a list of things to consider for the most significant trends in 2023.

In an increasingly digital world, cloud-first is the future, especially for enterprise organizations seeking to remain agile. This webinar explores the advantages of Atlassian Cloud Enterprise, such as enhanced scalability, improved team productivity, and fortified enterprise-level security.

The field of customer support is evolving rapidly with the advancement of technology, and one of the latest developments is the use of Automatic Translations in Customer Support (ATCS). Automatic translation tools have come a long way since the introduction of neural networks in 2014, and now provide accurate translations with fewer errors. 

Developing a winning Enterprise Service Management (ESM) strategy can significantly boost digital transformation success. ESM is an evolution from IT Service Management (ITSM), with numerous benefits for businesses that make the transition. In this white paper, you'll learn what ESM is and who it's for, the best practice processes and tools for ESM adoption, and the big business benefits you can expect to gain.