The whitepaper by Isos Technology focuses on ITSM teams new to automation in Jira Service Management, covering topics such as the native automation features, the basic components of a JSM automation rule, the benefits of implementing automation, and how it can simplify complex ITSM processes like employee onboarding.

A research report conducted by Appfire, Isos Technology, and Adience analyzes data and insights from over 200 industry leaders and automation experts. It aims to separate fact from fiction and assess the current state of automation and its impact on businesses. 

Listen to Atlassian Impact, Isos Technology's monthly podcast series. The Isos team, with their extensive experience and countless projects, has gained valuable insights through trial and error. Each month, the host Erin Philips, Isos' Director of Product Marketing, will engage in conversations with Atlassian experts. 

In the first episode of the "Tough Conversations with CIOs" podcast, industry experts, including Wendy Zacchio, CIO at Zelis, share their insights. Wendy brings a wealth of experience as a C-level leader in healthcare and has recently assumed the CIO position at the innovative health-tech company, Zelis. Here, the experts have engaged in candid discussions with Wendy about the Enterprise Agility journey. 

Swimlanes in Jira is a feature that divides the board into horizontal rows, providing a way to further organize issues in your sprint or project. They can help make the board more manageable and provide a quick way to identify bottlenecks and track the progress of tasks within different categories. In this article, you can explore ideas shared by Old Street Solutions' Marketing Team. 

In this three-part series, you will discover how several Atlassian teams effectively organize meetings, particularly with remote employees. Explore real-life scenarios where Trello and Confluence are used together to enhance meeting efficiency and productivity.

Jira Software offers various tools for tracking performance and progress. One of its prominent features is the burndown chart, which visually represents the team's output in relation to projected work estimations during sprints and epics. This article explores the concept of burndown charts and their advantages, and provides guidance on creating and interpreting them. 

Jira reporting is critical in obtaining quick insights into projects, teams, and individual users. As described in this article, Jira offers a built-in reporting feature, enabling users to generate reports effortlessly. Users can also utilize reporting apps and/or third-party business intelligence (BI) tools to create more advanced Jira reports, facilitating in-depth analysis of their business data.

While code review is vital in maintaining code quality, the modern agile environment demands more collaborative efforts within development teams. Peer code review alone is insufficient. It is necessary to establish clear coding standards and comprehensively understand user requirements to uncover potential bugs, even with code reviews. This eBook delves into the significance of code quality and its integration within collaborative development processes.

The research, conducted by SmartBear, aims to identify the most recent benchmarks and gain valuable insights into the future direction of the API industry. The study examines the latest methodologies, practices, and tools software teams employ worldwide. The data was collected from a diverse group of over 1,100 API practitioners and customers representing various industries and companies of various sizes.

Jira was initially designed to facilitate asynchronous teamwork, and while that still holds to some extent, the landscape has evolved. Many are now reliant on Jira as a central hub for their operations. Consequently, when planning a vacation, it's essential to communicate your absence through Outlook or Slack and in Jira. This is where the Out Of Office app becomes invaluable.