Are you considering a little fall cleaning in your Jira or Jira Service Management (JSM) instance? Perhaps it has become cluttered with too many projects, fields, workflows, and schemas, or maybe there is little consistency in how various teams in your organization have implemented Agile and ITSM practices. Listen to this webinar and learn from Jira administrators and other experts on how to make your Atlassian setup shine.

DevOps and SRE are complex fields, but using SLOs provides a straightforward method for defining, measuring, and managing reliability. This ensures that customer expectations are met while building and running. However, while DevOps has a distinct way of thinking, job titles, processes, practices, and tools, it lacks prescriptiveness. In this white paper, you will learn how to transform DevOps from build to run, key concepts in Site Reliability Engineering, prevent issues during implementation and testing, and automate SRE with SLOs as a service to gain a comprehensive understanding of the Site Reliability Glossary. 

This white paper outlines Atlassian's approach to IT asset and service configuration management through the use of the Assets feature in Jira Service Management. This feature acts as a centralized repository for a company's assets, services, and configuration items, allowing teams to track company resources and gain visibility into the relationships between critical applications, services, and the underlying infrastructure. The approach is team-centric, enabling teams to run fast and operate autonomously while ensuring that work is aligned and doesn't introduce risk to the business.

This white paper by Isos Technology delves into the issue of clutter accumulation in organizations that utilize Atlassian tools, which can hinder the ability to make changes to these tools. It explores the difficulties that arise when Atlassian instances become disorganized and provide practical guidance for cleaning up Jira Service Management, Jira, and Confluence. 

Are you planning to move to Atlassian Data Center but feeling overwhelmed by the migration process? This webinar shares essential tips, expert technical insights, and a proven blueprint for ensuring a stress-free Data Center migration. 

In this white paper, Valiantys provides guidance on preparing for a consolidation project in seven steps, including calculating the total cost of ownership (TCO), return on investment (ROI), and other benefits. It is important to define a clear scope for the project to ensure success.

Guests in this webinar discuss the reasons organizations may choose to migrate to Atlassian Cloud, such as a mandate to move enterprise tools to the cloud or mergers and acquisitions driving the need to scale up or consolidate instances and users. 

Jira Service Management (JSM) can enhance workflows, communication, and standard practices across all teams in your organization, not just IT. This webinar showcases how the marketing team at CBS improved their efficiency and collaboration by utilizing the power of Atlassian's tools. 

This white paper is an essential guide for any organization building agile and resilient service desks. It covers why companies invest in and update the underlying technology that powers service desks and explores some key factors to consider when evaluating this technology.

In this white paper, you will learn about the concept of Enterprise Service Management (ESM), its significance, and why enterprises must leverage this trend to boost productivity. The rise of ESM could disrupt the Service Desk market, which players like ServiceNow have traditionally dominated. The paper also reviews the research on the Service Desk market and how the key players compare. In addition, it highlights the benefits of adopting nimble technology such as Jira Service Desk. 

The Jira Extender, according to this review, is a game-changing application that changes the life of any administrator. This app eliminates the countless hours wasted on tasks it handles effortlessly. This review delves into the features of this app.

This white paper aims to assist public sector agencies in adapting to and optimizing the use of Atlassian tools, resulting in increased efficiency and collaboration. It covers various topics, such as improving procurement processes, selecting appropriate applications and plugins, and developing sustainable solutions for the long term.