- Resources
- IT Service Management & ESM
- Service Desk
C
cprime
May 25, 2023
Report: Navigating the future of ITSM
IT Service Management & ESM
This report by Cprime and Appfire draws upon valuable findings and data gathered f...
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Limited to four options.
- Guide / Report
- Interview / Opinion
Duration in Minutes
Total time in minutes that it will take to consume this content
22
Free with registration
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C
Contegix
April 10, 2023
Powering your Help Desk with Jira Service Management
IT Service Management & ESM
If you're an IT Service Manager, you may wonder if your Service Desk is operating ...
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Limited to four options.
- White Paper / Book
- How-tos & Tips
Duration in Minutes
Total time in minutes that it will take to consume this content
3
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C
Contegix
April 10, 2023
The ultimate guide to Jira Service Management
IT Service Management & ESM
As organizations move past emergency pandemic measures, IT and development teams a...
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
9
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C
Clearvision
April 07, 2023
High-Velocity Service Management: Webinar series
IT Service Management & ESM
This webinar series covers service-based automation in JSM, ITSM, high-velocity IT...
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Limited to four options.
- Webinar / Session
- Interview / Opinion
Duration in Minutes
Total time in minutes that it will take to consume this content
68
Free
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E
Eficode
April 07, 2023
Enterprise Service Management: Webinar series
IT Service Management & ESM
Eficode's webinar series on Enterprise Service Management (ESM) can help transform...
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Limited to four options.
Webinar / Session
Duration in Minutes
Total time in minutes that it will take to consume this content
90
Free
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E
Eficode
March 31, 2023
20 tips for a successful ITSM implementation
IT Service Management & ESM
Are you looking for practical tips on how to successfully implement IT Service Man...
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
11
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R
re:solution
March 22, 2023
The emergence of Automatic Translators in ITSM
IT Service Management & ESM
The field of customer support is evolving rapidly with the advancement of technolo...
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Limited to four options.
- White Paper / Book
- Article
Duration in Minutes
Total time in minutes that it will take to consume this content
6
Free
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A
Adaptavist
March 21, 2023
Best practices for ensuring a successful ITSM implementation
IT Service Management & ESM
This Adaptavist's white paper offers guidance on ITSM implementation, which can be...
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
13
Free with registration
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P
Praecipio
April 11, 2023
How to scale Service Management practices with forms
IT Service Management & ESM
From IT fixing equipment for legal to HR onboarding a new marketing employee, dive...
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Limited to four options.
Webinar / Session
Duration in Minutes
Total time in minutes that it will take to consume this content
30
Free with registration
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V
Valiantys
April 08, 2023
Getting the most out of your ITSM with Opsgenie and Jira Service Management
IT Service Management & ESM
This webinar introduces Opsgenie, a powerful alerting and on-call management tool ...
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Limited to four options.
- Webinar / Session
- Demo / Run-through
Duration in Minutes
Total time in minutes that it will take to consume this content
23
Free
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A
Appfire
March 10, 2023
The ultimate guide to powering up your service desk
IT Service Management & ESM
The guide from Appfire, written by Rachel Wright, offers strategies, best practice...
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Limited to four options.
- White Paper / Book
- How-tos & Tips
- Worksheet
Duration in Minutes
Total time in minutes that it will take to consume this content
23
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A
Adaptavist
March 20, 2023
Modernizing ITSM to achieve DevOps success
IT Service Management & ESM
The world of IT Service Management (ITSM) is constantly evolving, and as organizat...
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
10
Free with registration
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