- Resources
- IT Service Management & ESM
IT Service Management & ESM
IT Service Management (ITSM) is a critical discipline, and Atlassian provides a range of tools to support ITSM initiatives. Whether implementing a Service Desk or an Enterprise Service Management (ESM) solution or designing an Asset Management system, a thorough understanding of concepts can help ensure your projects succeed.
You can create innovative solutions for your business utilizing the Atlassian framework. The resources listed below will help you effectively launch and manage ITSM practices such as incident management, problem management, and more.
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Editorial Team
August 24, 2023
In this webinar, Atlassian's Cathi Davey and Jeremy Cooley demonstrate how teams u...
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Limited to four options.
Webinar / Session
Duration in Minutes
Total time in minutes that it will take to consume this content
51
Free with registration
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cprime
May 25, 2023
This report by Cprime and Appfire draws upon valuable findings and data gathered f...
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Limited to four options.
- Guide / Report
- Interview / Opinion
Duration in Minutes
Total time in minutes that it will take to consume this content
22
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Appfire
May 17, 2023
IT asset management (ITAM) is crucial for organizations to manage their technology...
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Limited to four options.
Article
Duration in Minutes
Total time in minutes that it will take to consume this content
7
Free
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Contegix
April 10, 2023
If you're an IT Service Manager, you may wonder if your Service Desk is operating ...
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Limited to four options.
- White Paper / Book
- How-tos & Tips
Duration in Minutes
Total time in minutes that it will take to consume this content
3
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Contegix
April 10, 2023
As organizations move past emergency pandemic measures, IT and development teams a...
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
9
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IT
Isos Technology
April 10, 2023
The significance of digital transformation in keeping up with technology has resul...
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Limited to four options.
Webinar / Session
Duration in Minutes
Total time in minutes that it will take to consume this content
57
Free
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Clearvision
April 07, 2023
This webinar series covers service-based automation in JSM, ITSM, high-velocity IT...
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Limited to four options.
- Webinar / Session
- Interview / Opinion
Duration in Minutes
Total time in minutes that it will take to consume this content
68
Free
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Eficode
April 07, 2023
Eficode's webinar series on Enterprise Service Management (ESM) can help transform...
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Limited to four options.
Webinar / Session
Duration in Minutes
Total time in minutes that it will take to consume this content
90
Free
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Eficode
March 31, 2023
Are you looking for practical tips on how to successfully implement IT Service Man...
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
11
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re:solution
March 22, 2023
The field of customer support is evolving rapidly with the advancement of technolo...
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Limited to four options.
- White Paper / Book
- Article
Duration in Minutes
Total time in minutes that it will take to consume this content
6
Free
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A
Adaptavist
March 20, 2023
Developing a winning Enterprise Service Management (ESM) strategy can significantl...
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
25
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A
Adaptavist
March 21, 2023
This Adaptavist's white paper offers guidance on ITSM implementation, which can be...
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
13
Free with registration
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