This white paper explores the future of IT Service Management (ITSM) and the rise of Enterprise Service Management (ESM). Learn how businesses can take advantage of the changing direction of the industry and which departments can benefit the most from ESM. 

Over time, Confluence can become cluttered with outdated content, confusing navigation, and unnecessary information, taking up valuable storage. These issues can cause problems if left unaddressed, making it difficult for users to find the information they need and reducing the overall usefulness of the platform. This guide is a step-by-step plan to help you clean up and reorganize your Confluence content using native features and more advanced tricks with ScriptRunner for Confluence.

For busy Atlassian managers, this white paper offers practical insights and knowledge to become their company's hero. It covers various topics, such as understanding the typical Atlassian environment, monitoring and optimizing the instance, preparing for worst-case scenarios, and ensuring the security of the instance. 

Mocking, a technique that involves creating simulated environments to mimic service behavior, offers opportunities for developers and testers to ensure high quality throughout the software development lifecycle. In this ebook, you'll learn that by leveraging mocking, teams can establish sandbox environments and effectively simulate service behaviors, contributing to the overall quality of the developed applications. 

This video offers tips on how to avoid complicated workflows in Jira, which can cause chaos and frustration for scrum teams and users, as well as negatively impact productivity. The speaker explores some of the most convoluted workflows in Jira and provides insights on how to streamline them for maximum efficiency. 

Get an overview of two approaches to managing Jira instances: Federated Instances and Consolidation of Jira Instances. Federated Instances allow for the federation of Jira instances and provide greater flexibility for business units while mitigating operational risks. Consolidation of Jira Instances involves a centralized Jira environment and allows for hybrid models. 

In this webinar, Thad West, CEO of Isos Technology, discusses the evolution of DevOps with Site Reliability Engineering (SRE) and Service Level Objectives (SLOs) experts. The webinar covers the evolution of DevOps roles and responsibilities within an organization, key performance metrics for Site Reliability Engineering, SLO quality gates, and the importance of both "shift left" and "shift right" approaches to DevOps. 

This white paper by Isos Technology covers various topics, including the three keys to agility: people, practices, and technology, the role of technology in driving organizational agility and using practices to achieve organizational success, leadership, and culture. 

This white paper by Isos Technology discusses how technology plays a foundational role in digital transformation initiatives. It discusses the concept of enterprise service management (ESM), which involves extending IT service management practices and technology platforms to every department in an organization to improve knowledge management and modernize business operations.

More and more organizations are boosting their digital transformation efforts, with 60% of C-suite executives citing digital transformation as their top growth driver for the year in a recent PWC Pulse survey. The IT ecosystem is significantly impacted by various trends within digital transformation, including those related to IT Asset Management (ITAM) and Configuration Management (CM). This white paper will explore how digital transformation and related trends contribute to ITAM and CM's complexity. 

Archiving a project in Jira Data Center is like putting things in a closet – it helps to tidy things up, but there is still more work to be done. What remains and how can it be accomplished? For example, archived projects retain their configurations, even if they are no longer active. To identify unused configurations and mark them for cleanup, it is recommended to establish "archive configuration schemes" for archived projects.

Due to the fast-paced nature of today's business world, where demands are high and resources are limited, it's crucial to enhance work efficiency. Thankfully, Jira Core, Service Desk, and Jira Workflow Management offer exceptional software solutions to manage issues, tasks, processes, and projects. However, the extensive range of specialized applications, or "apps, " elevates these already outstanding products," that can be integrated into your Jira instance.