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IT Service Management & ESM
V
Valiantys
Updated
April 08, 2023
0
Resource
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
10
Free with registration
This e-book explores how Jira Service Management (JSM) can help organizations align with ITIL processes in five key areas of IT service management: customer portal, incident management, change enablement, knowledge management, and reporting.
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IT Service Management & ESM
IT
Isos Technology
Updated
March 03, 2023
0
Resource
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Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
10
Free with registration
Jira Service Management is an Atlassian product that combines a wide range of features and functionality to support modern ITSM, Development, and Operations teams. It helps IT teams deliver customer value faster, increase work visibility and transparency across teams, streamline the flow of information between teams, and support cross-functional decision-making and issue resolution, focusing on ITSM and DevOps teams.
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IT Service Management & ESM
A
Atlassian
Updated
March 21, 2023
0
Resource
Select topics that best match this listing. Limited to 6.
Select all that apply. If the resource is platform agnostic, ignore this selection.
Limited to four options.
White Paper / Book
Duration in Minutes
Total time in minutes that it will take to consume this content
18
Free with registration
This Forrester report explores what separates high-performing IT teams from the rest, debunking myths and presenting key findings. These high-performing teams have shifted from functional silos to cross-functional "build/run" working methods and are prepared to navigate big changes. They also plan to invest in tools that integrate development and IT operations and encourage open knowledge sharing, with 93% of them adopting this practice.
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