Product News

Confluence has introduced some exciting new enhancements, including sharing content directly in Slack, the option to assign page ownership and an improved publishing workflow. Here are some details.

According to Adaptavist, “Stitch It is a stand-alone and fully managed tool that consolidates all your integrations, syncs and migrations into one place”. Currently in beta and brought to you by the talented team behind ScriptRunner, Stitch It might be just the app many companies might want to explore. 

The JSM team is working on adding Kanban boards to Jira Service Management. Yes, that’s right, kanban boards! They are conducting customer research to better understand users' needs regarding the board's view. If you are an administrator who configures and manages experiences for agents or an end user who works on incoming requests, please participate in a remote 1:1 research session. The 1-hr session will be conducted by Atlassian over a video call. As a gesture of appreciation, you will receive a thank-you e-gift.

The Confluence team is implementing several visual and UX design modifications to simplify and reorganize the space navigation system, making it more user-friendly and improving access to content and features within a space.

This new feature in Confluence enables you to create Jira Software issues directly from Confluence Automation. If your organization uses both Jira Software and Confluence, this integration allows you to seamlessly generate your issues without leaving Confluence.

Jira Product Discovery is an exclusive tool designed specifically for product teams to capture and prioritize ideas while ensuring alignment through customized roadmaps within the Jira platform. Please watch this demo video (under 3 minutes), offering you a glimpse of the product's interface and showcasing how it can help you in your endeavors.

Tracking time is crucial for making informed decisions about workstreams and business priorities. It provides data for resource allocation, project performance monitoring, risk management, and faster delivery of results. Tempo’s Timesheets, a leading time-tracking app for Jira, now utilizes artificial intelligence (AI) to improve organizations' efficiency, resourcing, and alignment. 

Atlassian is introducing yet another early access program (EAP) for a brand new feature in Jira Service Management: Request Type Templates, which will make creating new request types a breeze. You'll have access to a library of templates, allowing you to choose the one that suits your needs. It's a faster and simpler way to create the request types your team requires (you can still customize them in project settings).

Atlassian has launched an exciting new feature for enabling easy access to customer information in Jira Service Management. Customers and organizations will now have dedicated profile pages with comprehensive detail fields. These fields will offer valuable context to agents and can even be used in queues, SLAs, reports, and automation via JQL. 

Dark mode is now available in Jira, although it is still in open beta and will be officially released in mid-2023. 

Online whiteboards have been essential for Atlassian's customers and teams while working remotely. These whiteboards allow us all to collaborate as if we were in the same room. However, according to Atlassian, connecting the pre-planning work on whiteboards to structured workflows could have been smoother. They recognized the opportunity and developed Confluence whiteboards.

Atlassian will introduce a new capability that allows you to effortlessly copy Confluence spaces between sites within or across multiple organizations. This will enable you to duplicate your valuable content easily. Currently, Atlassian invites you to join their early access program (EAP) to ensure this feature perfectly caters to customers' needs. After its release, you will no longer need to submit support tickets for data transfers.