Powering your Help Desk with Jira Service Management

The ultimate guide to Jira Service Management

DevOps vs. Agile: Differences and using them together

Agile, on the other hand, is an approach to project management and software development that involves breaking projects down into smaller iterations and delivering smaller chunks of work more frequently. While they have different goals and approaches, they can complement each other, and their similarities make it possible to blend them together to create a more effective project management process.

Atlassian’s new Privacy and Security Tab will help companies gain trust in Cloud apps

While vendors may take time to update information (up to August 2023), the Privacy and Security tab provides detailed information from app partners on their privacy, security, data handling, and compliance practices. It will help streamline the app security evaluation process and improve the trustworthiness of Marketplace. The tab is being rolled out now and will be available to all cloud customers soon.
Public sector teams have an exceptionally demanding need for security and privacy due to their interaction with sensitive information and compliance requirements. This Privacy and Security tab enables public sector organizations to make informed decisions when selecting marketplace apps for their Atlassian tools without needing external research.
To help public sector companies understand Atlassian app privacy, Elizabeth Clor of Contegix has shared four security and privacy features that government teams should look for in Atlassian Marketplace apps: data protection and encryption, credentialing, risk traceability, and Atlassian certification.
In addition, Contegix offers the Marketplace Analytic Research Service (MARS) to help staff and clients evaluate an app’s qualifications and make knowledgeable recommendations.

Merging Jira accounts: How to handle an Atlassian account merge

Six ways customization can help you get the most from Jira

This article explains more and emphasizes how important it is to carefully evaluate which customizations to implement to avoid adding unnecessary complexity. 

The complete guide to Jira Workflows

Three best practices for a successful Atlassian Cloud migration

The speaker covers tools and processes to review during the assessment, the importance of workshops with stakeholders, how to develop a migration plan, identifying opportunities to improve processes, understanding steps to prepare a strategic roadmap, developing a detailed action plan, ways to properly test the assessment of the migration, performing system integration testing, identifying if timelines need to be changed, tips to execute the migration and runbook, and performing final testing and UAT to confirm success.

Atlassian migration checklist

Cloud ready checklist

How DevSecOps solves the top four software security challenges

It aims to help organizations improve their software security approaches to maintain customer trust, reduce cyberattack risks and associated costs, and maintain productivity levels.

The ultimate guide to implementing DevOps in the Public Sector

The guide covers the reasons for using DevOps in the public sector, how Atlassian solutions can assist, the value of a verified government partner, and how to reap the full benefits of DevOps.

The Hero’s guide to Atlassian management

Plus, this white paper covers several other topics to help Atlassian managers stay on top of their game.

Flowchart: Should I move this to the Cloud?

Top 5 ways to get the most out of Jira Service Management

The aim is to help new Jira Service Management users understand the configurable options and use the tool efficiently.