Incident management: a getting started guide

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Incident management: a getting started guide
Incident management: a getting started guide
Incident management: a getting started guide


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This guide was created to assist teams in establishing a formal incident management process so that they can be resolved quickly and efficiently when incidents occur.
IT incidents can result in costs ranging from $2,300 to $9,000 per minute, depending on a company's size and industry. While incidents and downtime are inevitable, reducing their frequency and improving response time is essential.

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