This white paper is an essential guide for any organization building agile and resilient service desks. It covers why companies invest in and update the underlying technology that powers service desks and explores some key factors to consider when evaluating this technology.

In this white paper, you will learn about the concept of Enterprise Service Management (ESM), its significance, and why enterprises must leverage this trend to boost productivity. The rise of ESM could disrupt the Service Desk market, which players like ServiceNow have traditionally dominated. The paper also reviews the research on the Service Desk market and how the key players compare. In addition, it highlights the benefits of adopting nimble technology such as Jira Service Desk. 

The decision to migrate your business to Atlassian Cloud is a significant undertaking that can be challenging for organizations of all sizes. While transitioning to Atlassian Cloud offers many advantages, such as scalability, automatic updates, and ease of management, it may not be the best solution for every business. This white paper covers several topics related to migrating your business to Atlassian Cloud. 

Security and compliance are becoming increasingly crucial in all industries, particularly in IT. Obtaining certifications such as ISO27001:2013 or ISAE/SOC has become a necessity, as companies demand assurance of your commitment to security. Acquiring these certifications requires passing various security audits, which can be stressful and confusing for not just the security team, but the entire organization.

With DevOps practices becoming increasingly popular, there is a need to integrate security into the development process rather than treating it as an afterthought. This white paper explores how security fits into DevOps and the challenges it poses. 

The Jira Extender, according to this review, is a game-changing application that changes the life of any administrator. This app eliminates the countless hours wasted on tasks it handles effortlessly. This review delves into the features of this app.

The absence of accountability standards, unambiguous objectives, adequate and realistic resources, or risk management procedures, among other factors, can lead to failure in project planning. To ensure success, this workbook provides several worksheets to assist you in setting up your project.

You've probably heard of agile project management if you want to level up your project management game. This iterative approach emphasizes regular releases of completed work, with feedback incorporated at every stage of development. While Jira is known for its use in software development, it's equally useful for sales, marketing, and accounting teams who need granular control over task tracking. This guide covers everything you need to know to get started with project management in Jira and how to make the most of the platform for your organization.

This white paper provides practical guidance for organizations looking to accelerate their agile transformation journey using Valiantys services and Atlassian tools.

This white paper aims to assist public sector agencies in adapting to and optimizing the use of Atlassian tools, resulting in increased efficiency and collaboration. It covers various topics, such as improving procurement processes, selecting appropriate applications and plugins, and developing sustainable solutions for the long term.

This white paper explores the benefits and challenges of moving on-prem infrastructures to the cloud, with a focus on Atlassian customers. The paper is based on a panel discussion with three customers who have already made the move to the cloud. 

This white paper emphasizes the importance of strategic alignment for achieving enterprise agility. The creation and communication of Objectives and Key Results (OKRs) are crucial for the effective mapping of strategic goals down to individual tasks carried out by employees. OKRs help cut through politics, change management, reduce friction between teams, and improve engagement across the enterprise. The white paper encourages businesses to adopt OKRs as a practical tool for goal setting and strategic alignment.