Exciting news! Atlassian unveiled the Board view feature in Jira Service Management—a highly requested addition. Now, directly from your project, you can visualize work on a centralized kanban board, facilitating tracking, organization, and prioritization of your service project's issues. This feature is available for users across all plans of Jira Service Management.
Most receintly, quick filters were added to boards, as well as swimlanes for boards.
Quick filters provide further refinement options for your board's issues. Each board includes a default quick filter for "Only my issues," and you can craft additional filters using Jira Query Language (JQL).
Swimlanes offer horizontal grouping of issues on your board, based on criteria such as request types, assignees, or other categories using Jira Query Language.
