This report by Cprime and Appfire draws upon valuable findings and data gathered from surveying industry experts, providing you with insights to optimize your ITSM processes and stay ahead of the competition.

Most developers regularly use APIs, and many rely on third-party APIs. Building API ecosystems is increasingly valued by businesses. According to SmartBear, Expedia, for example, generates over 90% of its revenue through APIs. Discoverability plays a crucial role in the success of data-driven businesses, enabling developers to find, access, and utilize APIs effectively. This article explores the significance of API discoverability and provides insights on maximizing API adoption and success.

Agile teams face the challenge of accommodating evolving requirements while constantly delivering new features. This raises a crucial question: should tasks be automated or performed manually? While automated tests offer speed, they require an initial setup and ongoing maintenance. This article explores the comparison between test automation and manual tests, offering a guide to assist you in determining the optimal testing approach for your project's test cases.

By adopting Agile principles such as collaboration, iterative development, and continuous feedback, you can effectively respond to changing requirements and market dynamics. However, these transitions take time and effort. Shifting from sequential, linear development to Agile can be daunting without the proper mindset and tools, including test management tools. This article delves into the testing challenges associated with digital transformations and guides on selecting the appropriate tools to navigate this transition successfully.

Appfire expert Ed Gaile presents a comprehensive demo that showcases Appfire's IT Service Management (ITSM) solution. The demo focuses on integrating eight ITSM solution apps and demonstrates how they can transform your service desk. 

IT asset management (ITAM) is crucial for organizations to manage their technology assets effectively. It involves overseeing the entire lifecycle of these assets, including their accounting, tracking, upgrading, maintenance, and appropriate disposal. Read this article to learn what is encompassed under the IT asset umbrella as failure to implement proper ITAM practices can result in losing control over technology assets, leaving the organization vulnerable to cybersecurity threats, and failing to comply with regulations. 

Change management acts as a crucial catalyst, bridging the gap between innovative ideas and their realization within an organization. By leveraging the capabilities of Jira and implementing the best practices outlined in this article, companies can effectively manage change, facilitating team improvement and growth and fostering an environment conducive to continuous development and evolution. 

Many teams rely on automated functional tests to scale their efforts, but these tests often overlook an essential aspect: the visual appearance of the user interface (UI). Successful QA teams utilize automated visual testing tools (like SmartBear's VisualTest) to address this issue. These tools offer a faster and more reliable way to ensure a high-quality user experience.

This app enables users to create personalized reports for their dashboards without the need for any coding. This review examines it more closely to determine how Old Street Solutions, the maker of this app, achieves this feat.

Behavior-driven development (BDD) is gaining significant recognition for its distinctive capability to achieve agile objectives through improved collaboration. BDD revolves around establishing a common understanding of software behavior, but it necessitates a shift in mindset and tools, especially for quality assurance teams. This article explores the concept of BDD, the reasons behind its adoption by enterprises, and its implications for QA testing teams. 

If you are in need of a test management solution to effectively organize your tests, streamline automation, and generate insightful reports, or if your current test management solution is not meeting your requirements, an ebook can assist you in evaluating and selecting the right solution.