Are you looking to adopt Atlassian's ITSM solution but unsure of where to begin? Or are you interested in revolutionizing ITSM by integrating agile, DevOps, and cloud technologies? This hands-on guide is your comprehensive resource for all things ITSM with Atlassian.
The guide covers every aspect of IT delivery, operations, and support. As you progress, you'll gain valuable insights into best practices and effective strategies for boosting your team's productivity, efficiency, and teamwork.
The guide features:
The guide features:
- A comprehensive overview of Atlassian's ITSM solution, which is powered by Jira Service Management and seamlessly integrated with Opsgenie, Confluence, and other tools.
- A step-by-step guide to implementing a complete IT operations and support system with Atlassian, covering change management, incident management, and request management.
- Innovative strategies and practical tips for infusing team agility and collaboration into your ITSM processes."