Shadow IT is a pressing issue for enterprises, leading to potential data loss and reduced control over sensitive information. Responding to feedback, Atlassian is introducing a "product requests" feature. This will give admins more control over shadow IT instances within their organizations.
With the new "product requests" feature for Jira Software, Confluence, and Jira Service Management’s Cloud Enterprise plans, admins can stop users from independently signing up for products. Instead, users will be redirected to a page to detail their intended use for a product. Admins can then review and approve or deny these requests from a dedicated page.
Launch starts today, with full availability for Cloud Enterprise customers by September 15, 2023.
Launch starts today, with full availability for Cloud Enterprise customers by September 15, 2023.