In today's always-on world, more than simple alerts are required. Top teams understand that adding relevant information to alerts can significantly reduce the time it takes to resolve incidents. This whitepaper provides valuable insights on empowering first responders to handle incidents promptly and efficiently.

How does the admin experience vary between server, Data Center, and cloud deployments? In this whitepaper, Atlassian examines four key areas and compares the differences between the them.

The traditional approach to IT Service Management (ITSM) is changing, with IT teams shifting towards more flexible, collaborative methods that prioritize ease of use and knowledge sharing over complex workflows. Read the guide on how IT teams can improve efficiency, remain nimble, and focus on delivering business value.

As enterprises move more of their systems to the cloud, they must also be aware of the potential challenges they may face in adopting a cloud-first approach. This whitepaper outlines four critical challenges and practical solutions to ensure a successful cloud migration.

With the growth of an organization, Jira instances also expand. In this short paper, you'll learn that poor management of custom fields can cause a decline in instance performance and increase admin workload. 

The paper explores the problems organizations face with a large Jira instance and how Atlassian’s Data Center solution provides a scalable platform to tackle these challenges. The testing conducted in the paper simulates the difficulties of a growing instance and examines how Data Center can provide a solution.

Organizations are increasingly turning to cloud platforms like AWS to drive innovation, reduce costs, increase scalability, transform IT, and simplify management. This guide outlines the seven characteristics of organizations successfully migrated to the cloud.

Adopting Jira or Confluence often begins at the team level, but scaling across the organization can pose challenges such as autonomy, security, and custom workflows. This guide shows how Atlassian's Enterprise offerings for Jira and Confluence address these challenges, allowing for unified and extended collaboration across the organization.

This podcast covers various topics, including ITSM, Atlassian tools, Cloud, and more. It is a valuable resource for anyone looking to expand their knowledge and stay ahead in the field.

In this podcast episode and video, Rachel Wright, an entrepreneur, process engineer, and Atlassian Certified Jira administrator, shares her knowledge on cleaning up a Jira instance.