Often overlooked and added as an afterthought to an Atlassian migration, User Acceptance Testing (UAT) is frequently assigned to users who need proper guidance or understanding. This webinar highlights the significance of a well-structured UAT, how it mitigates risk, and why this migration milestone is crucial for setting up your teams for success.

Written by ITIL-certified subject matter experts with over 20 years of experience in IT Service Management (ITSM), this guide will help you become a NINJA in the Atlassian application designed to simplify the categorization of service requests, incidents, problems, and changes. 

Over time, Confluence can become cluttered with outdated content, confusing navigation, and unnecessary information, taking up valuable storage. These issues can cause problems if left unaddressed, making it difficult for users to find the information they need and reducing the overall usefulness of the platform. This guide is a step-by-step plan to help you clean up and reorganize your Confluence content using native features and more advanced tricks with ScriptRunner for Confluence.

For busy Atlassian managers, this white paper offers practical insights and knowledge to become their company's hero. It covers various topics, such as understanding the typical Atlassian environment, monitoring and optimizing the instance, preparing for worst-case scenarios, and ensuring the security of the instance. 

Get an overview of two approaches to managing Jira instances: Federated Instances and Consolidation of Jira Instances. Federated Instances allow for the federation of Jira instances and provide greater flexibility for business units while mitigating operational risks. Consolidation of Jira Instances involves a centralized Jira environment and allows for hybrid models. 

The Jira Strategy Admin Workbook will help you optimize your Jira setup, saving you time and money. This book offers practical advice based on the authors' experiences cleaning up problematic Jira configurations. It guides what to do, what to avoid, and the reasoning behind it.

The ninja guide to Confluence, created by Clearvision experts, offers information on how to make the most of Confluence to improve transparency in your business. 

Learn about Opsgenie's features and how to improve operational efficiency with the platform through a comprehensive introduction. The webinar also covers how to transition from PagerDuty to Opsgenie with things like exporting your data, setting up integrations with existing tools, and configuring on-call schedules and escalation policies in Opsgenie.

This white paper is written for any organization planning to merge multiple instances of Atlassian tools, primarily Jira Software, Jira Service Management, and Confluence, and migrate them to the Cloud. You will learn why organizations merge and migrate, the potential benefits of a merge migration, insight into areas requiring special attention, and how an experienced Atlassian Partner can support a successful merge migration. You will also learn more about other important aspects and more.

If you're looking for software to help you manage tasks, processes, and projects more effectively and want to automate your work, you may have considered Jira. However, you might find it too complicated to use, especially if you have little IT experience and prefer non-technical language. But fear not! This is the perfect book for you. This practical guide takes a step-by-step approach to learning Jira, starting with an overview of how the various pieces fit together. Through clear explanations and exercises, you will quickly gain expertise in building your own customized Jira Core application. And best of all,...

In organizations that have implemented Jira, IT teams and key stakeholders may find themselves managing the tool as an additional responsibility. However, this can become increasingly challenging to scale and manage over time. In a brief recording, Jake Churcher, a Product Manager and IT specialist, provides insights on avoiding becoming solely responsible for Jira and accumulating a backlog of projects and other obligations.

This e-book guides you through the deployment process, providing best practices, insights from successful customers, and next-step resources to help you upgrade and stay ahead of the curve.