Ninja Guide to Jira Service Management

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Ninja Guide to Jira Service Management
Ninja Guide to Jira Service Management
Ninja Guide to Jira Service Management


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Written by ITIL-certified subject matter experts with over 20 years of experience in IT Service Management (ITSM), this guide will help you become a NINJA in the Atlassian application designed to simplify the categorization of service requests, incidents, problems, and changes. 
This guide lets you easily organize and prioritize requests in a single location and keep your team aligned with goals and Service Level Agreements.

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