With the help of IT, companies have been able to switch to remote work and guarantee the productivity of their workforce. In the aftermath of COVID-19, businesses are changing, and there will be a growing demand for IT to enable a digital workforce with enhanced capabilities and services, as well as to identify ways to minimize expenses. Learn about the successful implementation of an agile service desk in a post-COVID-19 environment.

We are currently in a time where predicting the next disruption is impossible. This webinar discusses how organizations have prepared themselves to support remote work and have come to realize that a blend of office, remote, and fieldwork environments is the new standard. As a result of health and safety factors, leaders and employees are adapting their priorities, operations, and methods of collaboration.