Five rules for cleaning and organizing your Atlassian house: VIDEOS

Is it time to do a little fall cleaning in your Jira and Jira Service Management (JSM) instances? Have they gotten a bit messy with too many projects, fields, workflows, and schemas? Or perhaps you’ve found that there’s little alignment in how different teams in your organization have implemented Agile and ITSM practices. Here, there, and everywhere, IT teams and admins within mid-sized to large organizations are looking to simplify, create standards, and improve KPIs. However, they often hit roadblocks when it comes to cleaning and standardizing Jira and JSM across their organization. If this sounds like you, you’re not alone. But sooner or later, you ARE going to need to clean up the mess. Join our expert panel to hear from Jira admins and other practitioners on how to make your ITSM house sparkle. Our speakers will cover 5 rules for cleaning and organizing your Jira and JSM instances, including tidying up Jira configurations, scrubbing workflows, and polishing standards and KPIs so they shine. Here’s a sneak peak at some of the rules they’ll discuss: 1.) Marie Kondo Your Instance: Get rid of anything that doesn't spark customer joy, i.e. anything that bogs down getting requests resolved efficiently and effectively for internal or external customers. 2.) Set Ground Rules: Standardize what needs to be standardized, document the rules and KPIs, and socialize them to keep your instance clean and not contribute to future messes. 3.) ...and More!