Navigating Jira permissions can indeed feel overwhelming. In this brief article, Mads Kristiansen will help you discern roles and walk you through the essentials of the process. 

For businesses, monitoring team activities like comments, issue updates, and due date changes in Jira is crucial for smooth collaboration, conflict prevention, and compliance adherence. Jira offers multiple methods to track these activities. This brief guide explores the various ways to monitor daily user activity in Jira.

The whitepaper by Isos Technology focuses on ITSM teams new to automation in Jira Service Management, covering topics such as the native automation features, the basic components of a JSM automation rule, the benefits of implementing automation, and how it can simplify complex ITSM processes like employee onboarding.

A research report conducted by Appfire, Isos Technology, and Adience analyzes data and insights from over 200 industry leaders and automation experts. It aims to separate fact from fiction and assess the current state of automation and its impact on businesses. 

Listen to Atlassian Impact, Isos Technology's monthly podcast series. The Isos team, with their extensive experience and countless projects, has gained valuable insights through trial and error. Each month, the host Erin Philips, Isos' Director of Product Marketing, will engage in conversations with Atlassian experts. 

Change management acts as a crucial catalyst, bridging the gap between innovative ideas and their realization within an organization. By leveraging the capabilities of Jira and implementing the best practices outlined in this article, companies can effectively manage change, facilitating team improvement and growth and fostering an environment conducive to continuous development and evolution. 

As organizations move past emergency pandemic measures, IT and development teams are tasked with finding sustainable ways to support digital business operations. Enterprise Service Management (ESM) is gaining popularity as ITSM principles are extended to support various departments, such as HR, legal, and finance. This white paper covers topics like the case for ESM and high-velocity service delivery and explains how Jira Service Management can help organizations digitize essential operations.

The significance of digital transformation in keeping up with technology has resulted in increased ITSM tools and platforms available to businesses. In this webinar, experts provide a comprehensive breakdown of the three most crucial steps for selecting the appropriate ITSM tools for your organization.

After a merger, companies need to transfer all data and users from s Jira deployment to their own. However, merging Jira accounts is a complex process, and companies need to consider various factors like the version and configuration of each Jira instance, hosting environment, and data loss. Atlassian offers account merger capabilities, and this article covers the options available for merging Jira deployments.