Appfire expert Ed Gaile presents a comprehensive demo that showcases Appfire's IT Service Management (ITSM) solution. The demo focuses on integrating eight ITSM solution apps and demonstrates how they can transform your service desk. 

IT asset management (ITAM) is crucial for organizations to manage their technology assets effectively. It involves overseeing the entire lifecycle of these assets, including their accounting, tracking, upgrading, maintenance, and appropriate disposal. Read this article to learn what is encompassed under the IT asset umbrella as failure to implement proper ITAM practices can result in losing control over technology assets, leaving the organization vulnerable to cybersecurity threats, and failing to comply with regulations. 

Change management acts as a crucial catalyst, bridging the gap between innovative ideas and their realization within an organization. By leveraging the capabilities of Jira and implementing the best practices outlined in this article, companies can effectively manage change, facilitating team improvement and growth and fostering an environment conducive to continuous development and evolution. 

This article by Rachel Wrigth highlights the importance of using bulk edit capabilities in Jira to effectively manage thousands of issues and keep them updated and in sync with reality. It addresses common challenges teams face in ensuring accurate data in Jira and dealing with an overwhelming backlog. 

Estimating the effort required for projects can be challenging, but Agile project management offers solutions to simplify the process. This comprehensive guide covers how to manage estimation in an Agile environment and explores popular methods for estimating with Agile teams. 

The guide from Appfire, written by Rachel Wright, offers strategies, best practices, and tips for managing service requests through Jira Service Management. The guide includes examples, use cases, and implementation tips to help set clear expectations for leadership and support team members. It covers understanding and communicating needs, creating service-level agreements, using automation and integrations, and collecting feedback to improve processes. The guide also includes a checklist of 10 tips for managing support in Jira Service Management.

Agile Project Management is an iterative and incremental approach to software development projects supported by a cross-functional team. It allows for flexibility and frequent delivery of product iterations, and enables teams to respond to changes quickly. Agile follows a framework, with detailed project planning and estimation for each sprint before execution. Accurate estimation is important for planning and managing the effort to deliver a new feature or product.  This extensive article covers four methods for estimating work: Planning Poker, Asynchronous, Relative Estimation, and Bucket Sizing, with explanations on how to use each approach.

Monday Coffee with Jexo is the podcast that's so jam-packed with Atlassian news that you won't even have time to finish your morning cup of joe! Nikki and Biro from Appfire give you a weekly dose of Atlassian updates. From app acquisitions to feature releases, they've got you covered faster than you can say "Jira." If you're looking for a fun and informative way to stay on top of the latest in the Atlassian world, grab a mug and join the team for a quick shot of Monday Coffee with Jexo every week. 

This white paper discusses the challenges faced by organizations in resource management and how appropriate software tools like BigPicture and Jira can help increase resource management capabilities. The paper provides insights into the five maturity levels in portfolio resource management and highlights the risks and challenges associated with software tools implementation. 

This three-part white paper emphasizes the importance of having all the necessary tools and a suitable environment for a successful implementation of Program Increment. It is focused on Appfire's BigPicture app.