Jira Service Management or ServiceNow ITSM? Making a decision between them requires extensive research and consideration. To simplify your decision-making process, the Deviniti team has compiled a curated list highlighting key aspects and features of both platforms. 

Exciting news for software teams and developers using Trello: You can now seamlessly migrate Trello boards to Jira Software with the new Trello to Jira Software Importer. The importer simplifies the process: select your Trello workspace, board, and set up the Jira Software project. It transfers lists, tasks, checklists, attachments, users, and more, making migration effortless.

The Jira Service Management team is introducing request type templates for team-managed projects, building upon the success of this feature in company-managed projects. These templates offer a quick starting point for creating request types, catering to various teams such as HR, facilities, finance, legal, marketing, and design. 

As of April, 2024, Jira Service Management introduced several new features aimed at enhancing service delivery. These include tips and best practices shared during the Team Tour: High Velocity events in New York City, Munich, and London, where the team met with users in person. The focus was on facilitating collaboration between development, IT, and other teams to provide exceptional service at scale. For those who couldn't attend, the update includes feature highlights and Loom walkthrough videos for easy understanding.

A new list view is being introduced in Jira Software projects. This update will streamline planning, grooming, and tracking tasks. If you've used Jira Work Management or Business projects, you'll find this view familiar. Here are things to know.

Diving into Agile and Jira can seem as daunting as deciphering ancient hieroglyphs, but it's more about sprint management than mummy hunting. Don't let it intimidate you; understanding Agile and using Jira can be simplified. Josh Costella breaks it down to its core, making it accessible even for Agile novices.

New importer is now available: ClickUp! Simply create a new project, choose the import option, and customize your workflow to suit your needs. Once imported, leverage cross-team collaboration features in Jira to enhance productivity and streamline project management. 

Confluence introduces new AI capabilities within the Confluence Mobile app. These Atlassian Intelligence (AI) features are now available on both iOS and Android platforms. 

Akooda's AI-Powered Enterprise Search helps you quickly find information you need within your organization. It allows you to ask questions and get instant answers from Atlassian apps and various sources like Slack, Chrome Extension, or directly within the platform. You can easily navigate through different applications to find exactly what you're looking for, whether it's structured or unstructured data. The search results are enriched with advanced analysis, giving you not just relevant and timely information, but also valuable insights.

Exciting news from Confluence Automation for Confluence Premium and Enterprise customers: three new AI components are now available in the rule builder.

Here is what's new in Jira Work Management in March.

Atlassian has just acquired Loom, a platform for making and sharing quick videos. By combining Loom's video features with Atlassian's expertise, they hope to make collaboration even better, especially for remote workers. For example, engineers could use videos to show issues in their project management tool, Jira. It's a big move that could bring exciting changes for teams everywhere.