In project management, efficiency is crucial, and time is valuable. To meet stakeholders' expectations, project managers must efficiently organize projects while ensuring collaboration. Jira ticket templates serve as valuable tools in this regard. This guide provides insights into maximizing their benefits.

The significance of digital transformation in keeping up with technology has resulted in increased ITSM tools and platforms available to businesses. In this webinar, experts provide a comprehensive breakdown of the three most crucial steps for selecting the appropriate ITSM tools for your organization.

Jira, an issue-tracking platform initially designed for software developers, is now being used by over 65,000 companies, including Cisco, Pfizer, and Walmart, to manage tasks, projects, and reporting and analytics functions for all types of teams. Six popular customizable features of Jira include dashboards, workflows, fields, screens, filters, and notifications.

Dean MacNeil, an Atlassian Certified Consultant and Enterprise Agile Coach, shares 10 valuable lessons from his experience with Agile implementation that can significantly impact its success and cost. 

For busy Atlassian managers, this white paper offers practical insights and knowledge to become their company's hero. It covers various topics, such as understanding the typical Atlassian environment, monitoring and optimizing the instance, preparing for worst-case scenarios, and ensuring the security of the instance. 

Moving an application or website to the cloud may only be feasible or advisable in some cases, depending on factors such as compliance rules, regulations, or technical constraints. To help you determine whether a particular site or application should be moved to the cloud, Contegix has provided a helpful flowchart to guide you through this process efficiently.

Get an overview of two approaches to managing Jira instances: Federated Instances and Consolidation of Jira Instances. Federated Instances allow for the federation of Jira instances and provide greater flexibility for business units while mitigating operational risks. Consolidation of Jira Instances involves a centralized Jira environment and allows for hybrid models. 

More and more organizations are boosting their digital transformation efforts, with 60% of C-suite executives citing digital transformation as their top growth driver for the year in a recent PWC Pulse survey. The IT ecosystem is significantly impacted by various trends within digital transformation, including those related to IT Asset Management (ITAM) and Configuration Management (CM). This white paper will explore how digital transformation and related trends contribute to ITAM and CM's complexity. 

Archiving a project in Jira Data Center is like putting things in a closet – it helps to tidy things up, but there is still more work to be done. What remains and how can it be accomplished? For example, archived projects retain their configurations, even if they are no longer active. To identify unused configurations and mark them for cleanup, it is recommended to establish "archive configuration schemes" for archived projects.

This white paper is written for any organization planning to merge multiple instances of Atlassian tools, primarily Jira Software, Jira Service Management, and Confluence, and migrate them to the Cloud. You will learn why organizations merge and migrate, the potential benefits of a merge migration, insight into areas requiring special attention, and how an experienced Atlassian Partner can support a successful merge migration. You will also learn more about other important aspects and more.

In this webinar, a Certified JSM Engineer from Contegix discusses their favorite features of Jira Service Management and how they can benefit your team. The webinar covers topics such as labeling articles for visibility, establishing team member accountability, developing well-defined timelines, creating customized customer portals, streamlining customer issue creation, implementing a personalized notification system, and improving reporting for workloads and SLAs. 

Are you considering a little fall cleaning in your Jira or Jira Service Management (JSM) instance? Perhaps it has become cluttered with too many projects, fields, workflows, and schemas, or maybe there is little consistency in how various teams in your organization have implemented Agile and ITSM practices. Listen to this webinar and learn from Jira administrators and other experts on how to make your Atlassian setup shine.