Atlassian products can be tailored a lot, but with Forge, you can tweak them even more. Forge works with Jira Software, Jira Service Management, Confluence, and Compass, and this article gives you some ideas on using Forge to customize these products. 

The whitepaper by Isos Technology focuses on ITSM teams new to automation in Jira Service Management, covering topics such as the native automation features, the basic components of a JSM automation rule, the benefits of implementing automation, and how it can simplify complex ITSM processes like employee onboarding.

A research report conducted by Appfire, Isos Technology, and Adience analyzes data and insights from over 200 industry leaders and automation experts. It aims to separate fact from fiction and assess the current state of automation and its impact on businesses. 

Agile teams face the challenge of accommodating evolving requirements while constantly delivering new features. This raises a crucial question: should tasks be automated or performed manually? While automated tests offer speed, they require an initial setup and ongoing maintenance. This article explores the comparison between test automation and manual tests, offering a guide to assist you in determining the optimal testing approach for your project's test cases.

Many people are unaware that Confluence includes a robust set of automation rules that can further streamline your workflow and save you time. This article explores the benefits of using automation rules in Confluence and provides best practices for creating and implementing them.

Whether you're new to Jira workflows or looking to enhance existing ones, this guide to Jira Workflows offers valuable insights. It provides detailed information on various aspects, such as configuring a workflow, comprehending the relevant terminology, optimizing and customizing workflows, and much more. 

In today's fast-paced world, time is a precious commodity that we can't afford to waste. As businesses strive to be more efficient and productive, automation has become an essential tool for success. This white paper is packed with more than 30 ideas that will inspire you to automate your processes and protect your valuable time. With these ideas, you'll be able to automate across a range of topics, including information recency, input control, communications, instant time savings, user and role-based automations, and streamlined issue journeys. 

Due to the fast-paced nature of today's business world, where demands are high and resources are limited, it's crucial to enhance work efficiency. Thankfully, Jira Core, Service Desk, and Jira Workflow Management offer exceptional software solutions to manage issues, tasks, processes, and projects. However, the extensive range of specialized applications, or "apps, " elevates these already outstanding products," that can be integrated into your Jira instance.

This guide from Appfire provides six automation strategies for streamlining business processes, with examples and use cases for Jira Software, Jira Service Management, and Jira Work Management. The guide covers empowering human decisions with workflow automation, creating smarter business processes, streamlining Jira, improving communication with users, automating mundane tasks, and doing more things in bulk. A bonus checklist for automating Jira is also included.

This white paper explains GitOps, an operational framework that follows the principles of DevOps and uses version control systems like Git to manage infrastructure as code. It covers the core components and four principles of GitOps, the difference between DevOps and GitOps, and the benefits of GitOps for organizations.