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IT Service Management & ESM
IT
Isos Technology
Updated
March 02, 2023
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White Paper / Book
Duration in Minutes
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10
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This white paper by Isos Technology discusses how ITSM teams can act as a center of excellence for service and knowledge management in their organizations. It explains how business teams can utilize Atlassian tools such as Jira Service Management (JSM) and Confluence to enhance request management, work processes, and information sharing.
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