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Product News
Updated
April 12, 2024
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Atlassian recently announced the rollout of a new feature: whiteboards. This tool extends Confluence's capabilities beyond pages, offering Jira users the flexibility and real-time collaboration of whiteboards within the Atlassian platform. This integration aims to cater to the needs of Jira customers who rely on physical and virtual whiteboards for project ideation, sprint planning, and retrospectives.
Insights & Opinions
Updated
March 12, 2024
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In this article, you'll explore strategies for efficiently locating issues using Atlassian Intelligence in Jira. It might be difficult to craft precise JQL queries and Atlassian Intelligence solution simplifies the search process. This feature allows users to pose questions naturally, which are then translated into JQL queries to pinpoint relevant issues.
Product News
Updated
February 16, 2024
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Exciting news! Atlassian unveiled the Board view feature in Jira Service Management—a highly requested addition. Now, directly from your project, you can visualize work on a centralized kanban board, facilitating tracking, organization, and prioritization of your service project's issues. This feature is available for users across all plans of Jira Service Management.
Product News
Updated
January 30, 2024
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Atlassian has introduced an Early Access Program (EAP) for a fresh perspective on issues within Jira Service Management: the calendar view! With this feature, you can schedule tasks on the calendar and gain insight into your workload for the month, week, or day ahead. It's an excellent tool for team members to organize, monitor, and prioritize their tasks, while allowing team leads to anticipate potential obstacles before they impact progress. Interested?
Product News
Updated
September 18, 2023
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Atlassian is always looking for ways to streamline workflows, reduce interruptions, and help users keep focus. With that spirit in mind, the team has introduced the latest integration enhancement: they've seamlessly incorporated Confluence pages into Jira tickets.
Insights & Opinions
Updated
September 18, 2023
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Atlassian, the enterprise software company behind collaborative, team-focused products like Jira, Confluence, Bitbucket, and Trello, undoubtedly values customer feedback and collaboration. Their Early Adopter Programs (EAP) have been a sure way to get users' direct feedback about new features, improvements, or products.
Early adopter programs come with many benefits to Atlassian and customers but also some challenges that participants should be aware of.
Early adopter programs come with many benefits to Atlassian and customers but also some challenges that participants should be aware of.
Product News
Updated
September 15, 2023
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As of Sep 14, 2023, an updated integration setup experience, a new UI, is rolling out to all Opsgenie and Jira Service Management Cloud customers. This new interface results from feedback from customers, community members, and Atlassians who utilize Opsgenie daily.
Insights & Opinions
Updated
September 18, 2023
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In a post by Rankin Mayne, get the ideas for the innovative world of Atlassian Confluence, a platform designed for creators and collaborators alike. The author offers some basis for exploring its vast features, whether you're a seasoned user or a newbie.
Product News
Updated
September 06, 2023
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Atlassian's Jira Service Management has expanded its virtual agent from a limited beta to an open beta. This AI-powered virtual agent, driven by Atlassian Intelligence, provides automated conversational support on Slack, with Microsoft Teams integration in the pipeline. It recognizes user intent, sentiment, and context, offering personalized assistance and continually improving through interactions.
Product News
Updated
September 06, 2023
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Jira Service Management Cloud now offers an open beta for custom domains. This feature allows organizations to use their own branded URL, enhancing brand visibility and improving SEO. The aim is to provide a more accessible, recognizable customer experience, resulting in better self-service and fewer requests to manage.
Product News
Updated
September 06, 2023
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Atlassian has announced that Single Sign-On (SSO) for external customers is now being released. Atlassian is gradually deploying it to all Jira Service Management sites, and if you're eager to jump ahead and activate it immediately, feel free to request it by email.
Product News
Updated
September 06, 2023
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David Akinyemi, a Product Manager at Confluence, has unveiled an enhanced Template experience with many new features designed to improve content creation and usability.
