The Q3 FY24 letter to Atlassian shareholders provides an update on the company's mission to unleash the potential in every team, addressing customers, stakeholders, and shareholders. However, this quarter holds special significance. Scott Farquhar, after an incredible 23 years, has chosen to resign as co-CEO. 

Jira Service Management or ServiceNow ITSM? Making a decision between them requires extensive research and consideration. To simplify your decision-making process, the Deviniti team has compiled a curated list highlighting key aspects and features of both platforms. 

Atlassian is rolling out a new Customer Agreement, effective for all new orders or renewals, aiming to simplify and balance contractual terms for its customers. The agreement consolidates terms for Atlassian Cloud and Data Center products, replacing previous agreements. Key updates include enhanced protection for data incidents and improved transparency on data security measures. Atlassian has partnered with TermScout to evaluate the new contract, which received a favorable rating. 

According to the latest letter from Atlassian co-founders, Atlassian has reached a significant milestone with their first-ever $1 billion revenue quarter and over 300,000 customers. They are accelerating cloud migrations, enhancing product innovation, and embracing AI to empower teams. 

Allied Market Research's new report on the ITSM market forecasts significant growth from 2023 to 2032. The report highlights key components, functions, deployment modes, enterprise sizes, end-user industries, and regions shaping the market. Drivers for growth include increased adoption across industries, digital business transformation, and demand for unified platforms. However, challenges like implementation hurdles and service-level quality standards pose limitations to market expansion.

Atlassian has promoted Avani Prabhakar as the global head of talent and HR business partners. In this role, she'll focus on enhancing company performance, streamlining operations for employee programs, and growing DEI initiatives. 

In a post by Rankin Mayne, get the ideas for the innovative world of Atlassian Confluence, a platform designed for creators and collaborators alike. The author offers some basis for exploring its vast features, whether you're a seasoned user or a newbie. 

Atlassian's Jira Service Management has expanded its virtual agent from a limited beta to an open beta. This AI-powered virtual agent, driven by Atlassian Intelligence, provides automated conversational support on Slack, with Microsoft Teams integration in the pipeline. It recognizes user intent, sentiment, and context, offering personalized assistance and continually improving through interactions. 

Atlassian is ending support for its server products after February 15, 2024, meaning no more technical support, security updates, or bug fixes. Naturally, Atlassian and most solution partners have been advising customers to migrate to Atlassian's cloud services (or a data center instance) for safety and security, as using unsupported server products poses significant risks. In this Atlassian article, you can read more about those risks.

OKRs provide a framework for setting goals that unify and align every organization member towards a shared objective. This guest post by Oboard (on Valiantys.com) delves into the harmony between OKRs and Agile, and highlights the benefits and methods of incorporating them into your business structure.

For starters, dive into the future as Atlas enhances your experience with AI-driven solutions. The team is releasing its debut feature: a shorten update button, designed to keep Atlas updates snug within the 280-character cap.

Read this update to customers, stakeholders, and shareholders on Atlassian's mission to unleash the potential in every team.