Allied Market Research's new report on the ITSM market forecasts significant growth from 2023 to 2032. The report highlights key components, functions, deployment modes, enterprise sizes, end-user industries, and regions shaping the market. Drivers for growth include increased adoption across industries, digital business transformation, and demand for unified platforms. However, challenges like implementation hurdles and service-level quality standards pose limitations to market expansion.
In a nutshell:
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- Global ITSM market valued at $9.1 billion in 2022, projected to reach $28.7 billion by 2032 with a CAGR of 12.4%.
- Components: Solutions and services; Functions: Network Management, Performance Management, Configuration Management, Database Management System.
- Deployment modes: On-premise and Cloud; Enterprise sizes: Large and Small & Medium-sized.
- End user industries: BFSI, Healthcare, Retail & E-commerce, IT & Telecom, Manufacturing, Others.
- Key drivers: Rising adoption of ITSM infrastructure, surge in digital business transformation.
- Opportunities: Demand for unified platform, need for improved IT service delivery.
- Restraints: Implementation challenges, lack of quality standards in service-level.