According to the folks at Atlassian, it is possible to be too good at your job, and this can actually hinder your career advancement. While hard work and exceptional performance are typically associated with recognition and opportunities, there are several reasons why being overcompetent can backfire.

This annual State of Software Quality / API report by SmartBear is based on an ongoing survey conducted within the API community. With the responses gathered from over 1,100 API practitioners spanning 17 different industries worldwide, the report provides valuable insights into the API industry, its continuous evolution, and the factors contributing to its future growth.

This report by Appfire and Cprime draws upon valuable findings and data from surveying industry experts, providing insights to optimize your ITSM processes and stay ahead of the competition. 

The famous quote, "Love is blind," is a phrase that resonates with us in life, but also when it comes to our preference for a particular platform or tool. According to Isaac Sacolick, we often overlook end-user feedback, workflow complexity, and technology workarounds because of our fondness for a specific tool. This is one of the many reasons why it's crucial to take a step back and objectively evaluate your ITSM tools to determine if they meet your organization's needs.

David Fischer developed the JMWE app to automate Jira workflows, and it gained widespread popularity. To expand his development team, he collaborated with TECUNIQUE. This partnership played a crucial role in JMWE becoming a top-selling app in the Atlassian Marketplace. Here is how it all happened. 

AI technologies have become a popular topic these days, but their most anticipated and promising application, providing meaningful answers to inquiries, has numerous applications in service desk support. AI can empower virtual agents to handle routine support requests, freeing human agents to focus on more complex issues. 

In this article, Genevieve Michaels of Atlassian discusses adaptive leadership. In a nutshell, it's a collaborative, responsive way of leading that is better suited for our modern age, which is characterized by rapid change and complex challenges. It differs from traditional top-down leadership, which relies on authority and hierarchy.

Hey there! Usually, we don't talk about acquisitions, spin-offs, mergers, or investments - unless we find them essential to our readers. Still, we've got some news to share that involves one of the most popular Jira apps, ScriptRunner.