This article by Adaptavist discusses the challenges faced by business teams, such as information silos and ineffective project management systems, impacting productivity and team morale. It highlights the benefits of AI-powered work management tools like monday.com and Jira Work Management in streamlining collaboration and boosting productivity. 

As of April, 2024, Jira Service Management introduced several new features aimed at enhancing service delivery. These include tips and best practices shared during the Team Tour: High Velocity events in New York City, Munich, and London, where the team met with users in person. The focus was on facilitating collaboration between development, IT, and other teams to provide exceptional service at scale. For those who couldn't attend, the update includes feature highlights and Loom walkthrough videos for easy understanding.

As Atlassian delves deeper into harnessing the capabilities of Atlassian Intelligence within Jira Service Management, they are actively investigating methods to enhance operations teams' abilities in detecting, preventing, and resolving incidents through AI. This new beta program is aimed at providing you with access to some of these AIOps advancements for testing. Currently, the team is seeking a select few teams to participate in their initial rollout phase.

Confluence introduces new AI capabilities within the Confluence Mobile app. These Atlassian Intelligence (AI) features are now available on both iOS and Android platforms. 

Akooda's AI-Powered Enterprise Search helps you quickly find information you need within your organization. It allows you to ask questions and get instant answers from Atlassian apps and various sources like Slack, Chrome Extension, or directly within the platform. You can easily navigate through different applications to find exactly what you're looking for, whether it's structured or unstructured data. The search results are enriched with advanced analysis, giving you not just relevant and timely information, but also valuable insights.

Exciting news from Confluence Automation for Confluence Premium and Enterprise customers: three new AI components are now available in the rule builder.

Natural language capability has been integrated into the Jira Cloud Automation rule builder, powered by Atlassian Intelligence. This enhancement aims to simplify the process of creating automation rules, allowing users to describe their automation needs in plain language. Atlassian Intelligence then formulates the rules automatically, reducing manual effort and potential errors.