The article shows how to integrate OpenAI's ChatGPT with Jira Service Management and to automate ticket triage. It covers the benefits of using AI for this purpose, the steps for integration, financial considerations, and future prospects.
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- Automation & Workflows
- Jira and ChatGPT: How to triage Jira tickets automatically
Jira and ChatGPT: How to triage Jira tickets automatically
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