Continuing with tradition, The Jira Guy highlights a selection of must-see digital sessions from Team'24. Whether you're attending in person in Las Vegas or joining remotely from home, there's something for everyone. Check out the sessions you won't want to miss.

Jira Service Management or ServiceNow ITSM? Making a decision between them requires extensive research and consideration. To simplify your decision-making process, the Deviniti team has compiled a curated list highlighting key aspects and features of both platforms. 

This article by Adaptavist discusses the challenges faced by business teams, such as information silos and ineffective project management systems, impacting productivity and team morale. It highlights the benefits of AI-powered work management tools like monday.com and Jira Work Management in streamlining collaboration and boosting productivity. 

The early-access program for Company Hub on Confluence is now open. This new feature allows users to create a customizable company-wide information center within Confluence. 

The Jira Service Management team is introducing request type templates for team-managed projects, building upon the success of this feature in company-managed projects. These templates offer a quick starting point for creating request types, catering to various teams such as HR, facilities, finance, legal, marketing, and design. 

Atlassian just announced the launch of a highly requested Customer Service feature in Jira Service Management: Products and Entitlements. This feature enables you to customize support experiences based on the products and services your customers use. 

As of April, 2024, Jira Service Management introduced several new features aimed at enhancing service delivery. These include tips and best practices shared during the Team Tour: High Velocity events in New York City, Munich, and London, where the team met with users in person. The focus was on facilitating collaboration between development, IT, and other teams to provide exceptional service at scale. For those who couldn't attend, the update includes feature highlights and Loom walkthrough videos for easy understanding.

Diving into Agile and Jira can seem as daunting as deciphering ancient hieroglyphs, but it's more about sprint management than mummy hunting. Don't let it intimidate you; understanding Agile and using Jira can be simplified. Josh Costella breaks it down to its core, making it accessible even for Agile novices.

Confluence introduced Verified Pages, a new feature aimed at ensuring content accuracy and relevance. Verified Pages leverage existing content status functionality, with a distinct check mark symbol to indicate verification. 

Confluence introduces new AI capabilities within the Confluence Mobile app. These Atlassian Intelligence (AI) features are now available on both iOS and Android platforms. 

Akooda's AI-Powered Enterprise Search helps you quickly find information you need within your organization. It allows you to ask questions and get instant answers from Atlassian apps and various sources like Slack, Chrome Extension, or directly within the platform. You can easily navigate through different applications to find exactly what you're looking for, whether it's structured or unstructured data. The search results are enriched with advanced analysis, giving you not just relevant and timely information, but also valuable insights.

Exciting news from Confluence Automation for Confluence Premium and Enterprise customers: three new AI components are now available in the rule builder.