Jira Service Management is an Atlassian product that combines a wide range of features and functionality to support modern ITSM, Development, and Operations teams. It helps IT teams deliver customer value faster, increase work visibility and transparency across teams, streamline the flow of information between teams, and support cross-functional decision-making and issue resolution, focusing on ITSM and DevOps teams.

Atlassian Jira is a tool that helps track bugs in software and mobile applications and manage project tasks. Jira Essentials, updated to Jira 8, is a comprehensive guide to using the tool effectively.