In this interview, four experts discuss how UX can succeed in an Agile environment. In the traditional waterfall workflow, User Experience (UX) specialists have ample time to conduct research and incorporate valuable user insights during the planning stage. Additional feedback is often garnered post-release, through customer service interactions where users express their satisfaction or frustration with the application's ease of use.

Your company has invested significant money in your Atlassian tech stack, including Jira, Confluence, Jira Align, and other Atlassian solutions. These highly customizable tools can create a dynamic ecosystem to support various aspects of your company's operations. However, to maintain their functionality and flexibility, they require proper maintenance. This white paper emphasizes the importance of governance for optimizing the benefits of your Atlassian tech stack and protecting your investment in these technologies. 

As the pace and complexity of modern business continue to grow, organizations must undergo ongoing digital transformation to keep up. They adopt various software solutions to improve efficiency, eliminate waste, and streamline processes to meet customer expectations. However, these tools and processes can often become a source of complexity themselves, causing departmental silos and hindering collaboration. In the end, it is the customer who suffers from chaotic and unpredictable movements.

As the IT environment continues to evolve rapidly, customers are increasingly seeking fast delivery of products, quick resolution of issues, and a reliable overall process. DevOps implementation in an organization can solve these demands, making DevOps engineering one of the most highly sought-after IT professions. This white paper provides a comprehensive guide for both technical and non-technical skills needed to pursue a career in DevOps engineering. It covers programming languages, DevOps tools, cloud platforms, infrastructure automation tools, and much more.

Dean MacNeil, an Atlassian Certified Consultant and Enterprise Agile Coach, shares 10 valuable lessons from his experience with Agile implementation that can significantly impact its success and cost. 

User stories are essential to agile development, as they help teams prioritize user needs and experiences, putting the human element first. This comprehensive guide to Jira's user story features provides tips and best practices to help you make the most out of this powerful tool. 

The journey towards achieving enterprise agility can be likened to a long, winding mountain road that is neither easy nor straightforward. Attempting to take shortcuts along the way can lead to being lost, but with a map and a skilled navigator, reaching the destination is assured. This white paper aims to provide that map, offering a clear description of the Five Phases of Enterprise Agility, which include the Agile Team, the Team of Agile Teams, the Scaling Agile Organization, the Agile Enterprise, and the Scaling Agile Enterprise.

The world of IT Service Management (ITSM) is constantly evolving, and as organizations adopt DevOps principles and practices, there is a need to adapt traditional ITSM frameworks to keep up. This white paper offers an expert blueprint on how to deliver ITSM success by combining the principles of Agile and DevOps with strong ITSM frameworks like ITIL. 

This white paper discusses the increasing adoption of DevOps in the public sector as government agencies recognize its benefits in improving software development speed and efficiency. It highlights the challenges of implementing new processes in this highly regulated sector and offers a guide to help overcome these challenges. 

This webinar provides a comprehensive overview of what it takes to create a world-class Project Portfolio Management (PPM) system in terms of both processes and tools. By leveraging Jira and Confluence with a range of additional apps, you'll learn how real-time consolidated reporting can be achieved, leading to reduced integration costs and complexity, significant savings in project management administrative time, improved tactical team performance, and a host of other benefits.

This ebook provides five detailed use cases that can inspire your work. You will learn how to bring order to a massive project, create project predictability while staying Agile, organize requirements traceability, create a single source of truth in Jira, and manage growing teams in a quickly scaling company.

Written by ITIL-certified subject matter experts with over 20 years of experience in IT Service Management (ITSM), this guide will help you become a NINJA in the Atlassian application designed to simplify the categorization of service requests, incidents, problems, and changes.